請幫我翻譯朗文ADVANCED聽力 - 自學

p.217 Q.71
Men: The stores keep sending me the same bill, month after month, even though
I paid it in April.
Woman: Computers are run by humans, you know. The collection department will
find their error eventually.
Men: They should set up a better system than that.

請問什麼是collection department

p.219 Q.87,88,89
In a strange twist of events yesterday,翻曲折離奇的事件妥當嗎？
a man actually bit a dog.

he accidentally stepped on the dog,
who proceeded to wrap his teeth around the man's leg in anger.
wrap his teeth怎麼翻？

By all accounts, By all accounts怎麼翻？
only by biting the dog on the head could the victim get him to release his hold.

p.240 Q.1
(C)The waiter is covering the table. 這句怎麼翻？

p.242 Q.5
(D)The hospitality room is open 請問什麼是hospitality room

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