請問如果商家遲遲不上傳交易紀錄 - 一卡通
By Gary
at 2020-12-02T17:42
at 2020-12-02T17:42
Table of Contents
我最近有碰到商家不上傳交易紀錄的狀況
包含一卡通:萊爾富、迷客夏、水巷茶弄;愛金卡:桃園捷運等交易點
詢問票證客服之後,一卡通是說商家沒上傳且已轉知商家,我再追問說會不會補登到交易紀錄上,客服則回答我「如果還在進六筆交易紀錄內可至台北捷運等地靠卡查詢」。愛金卡也是相同地說是桃捷沒上傳,要我自行向桃捷反應(桃捷表示:正在重新修復)。
請問真的會有那種不上傳然後沒有請款(交易)紀錄可以查詢的情況嗎?
我該如何要求他們補上我的交易紀錄?
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