學謙卑 宜蘭縣長當飯店服務生 - 宜蘭
By Odelette
at 2012-09-15T12:22
at 2012-09-15T12:22
Table of Contents
原來標題:學謙卑 宜蘭縣長當飯店服務生
新聞來源:
http://www.cna.com.tw/News/aLOC/201209130351.aspx
(中央社記者沈如峰宜蘭縣13日電)為學習謙卑施政,宜蘭縣長林聰賢今天率領近30
名縣府主管到飯店為客人提行李、開門,讓不少人感到訝異。
「剛剛那名幫我們推行李車的人,好像是電視上曾經見到的政治人物」,「那好像是
宜蘭縣長林聰賢」,「奇怪ㄟ,縣長怎會變成飯店服務員」。
宜蘭縣政府上午在礁溪老爺大酒店,舉辦「高階主管服務實作研習」,林聰賢率領近
30名縣府一級主管,穿上飯店的正式制服,在飯店人員教導之下,學習服務禮儀、認
識環境與餐廳服務實作等技巧;下午實際到飯店門口迎接客人、提行李。
許多住客與用餐民眾抵達飯店門口時,見到竟然是縣府官員在飯店為他們鞠躬服務,
有人一時反應不過來;有人假裝淡定,不發一語,繼續接受林聰賢的服務。
林聰賢說,宜蘭縣政府的施政滿意度日前獲雜誌肯定,但縣政府不能因此自滿。為了
學習更謙卑的施政態度,縣府主管今天前往礁溪老爺大酒店參加「高階主管服務實作
研習」,學習當名服務生。
他表示,縣府主管到飯店不是享受5星級的設備,而是要學習業者的5星級服務。
「唯有放下身段,才能有更多的吸收」林聰賢說,縣府主管平時對於自己的業務都有
一定的訓練,但能到不同的工作場所服務,體驗謙卑服務他人的不同歷練,才是各級
政府都想追求的「有感施政」基礎,也希望透過今天的訓練,讓縣政府建立起「公僕
服務文化」,民眾都能經由縣府的服務,解決切身問題。
--
新聞來源:
http://www.cna.com.tw/News/aLOC/201209130351.aspx
(中央社記者沈如峰宜蘭縣13日電)為學習謙卑施政,宜蘭縣長林聰賢今天率領近30
名縣府主管到飯店為客人提行李、開門,讓不少人感到訝異。
「剛剛那名幫我們推行李車的人,好像是電視上曾經見到的政治人物」,「那好像是
宜蘭縣長林聰賢」,「奇怪ㄟ,縣長怎會變成飯店服務員」。
宜蘭縣政府上午在礁溪老爺大酒店,舉辦「高階主管服務實作研習」,林聰賢率領近
30名縣府一級主管,穿上飯店的正式制服,在飯店人員教導之下,學習服務禮儀、認
識環境與餐廳服務實作等技巧;下午實際到飯店門口迎接客人、提行李。
許多住客與用餐民眾抵達飯店門口時,見到竟然是縣府官員在飯店為他們鞠躬服務,
有人一時反應不過來;有人假裝淡定,不發一語,繼續接受林聰賢的服務。
林聰賢說,宜蘭縣政府的施政滿意度日前獲雜誌肯定,但縣政府不能因此自滿。為了
學習更謙卑的施政態度,縣府主管今天前往礁溪老爺大酒店參加「高階主管服務實作
研習」,學習當名服務生。
他表示,縣府主管到飯店不是享受5星級的設備,而是要學習業者的5星級服務。
「唯有放下身段,才能有更多的吸收」林聰賢說,縣府主管平時對於自己的業務都有
一定的訓練,但能到不同的工作場所服務,體驗謙卑服務他人的不同歷練,才是各級
政府都想追求的「有感施政」基礎,也希望透過今天的訓練,讓縣政府建立起「公僕
服務文化」,民眾都能經由縣府的服務,解決切身問題。
--
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