好魚網的評價? - 7-11
By Dinah
at 2014-01-29T17:47
at 2014-01-29T17:47
Table of Contents
-文不長但也不短 請慎入-
說真的,回一篇已經這麼久的文我自己都覺得很怪...
但這幾天實在是被氣到了
就想說來找看看有沒有人有這家的購物經驗的
沒想到一咕狗「好魚網 評價」就看到這篇
忍不住登入來分享一下我最近的經驗...
-------------------------------故事分隔線-----------------------------------
主旨很簡單就是一句話:千萬不要被騙了!
小弟我大約在11月底~12月初時在這網站買了一些海鮮
原本是想說聖誕節可以料理料理來加菜
沒想到這個念頭就是悲劇的開始!
因為本身工作也忙,不知不覺忙忙忙的時間就到了一月多了。
欸!? 一月多了!? 啊我訂的東西勒!?
趕緊上網查查,發現完全沒有任何通知。
按照指示寄信去客服(發現沒有電話時真的很傻眼...) 結果等了四天才回= ="
這時候已經1/15了,客服回信說因為商品熱門貨源不足,1/20這批一定會優先補給我
當下想說反正會優先補給我嘛~那我就等吧。
到了1/22還是沒有任何消息,再次寄信,又是一樣的複製貼上官方回應,只不過日期
改成了1/24這批;然後我再一次的等待跟寄信,又收到1/27這批會優先給我的回信;
再一次的等待跟寄信,換來一封「保證」我1/28一定會收到東西的回信...
是的!你沒看錯!就是這樣來來回回的拖台錢唬爛我!
我還一直自我安慰:沒關係啦~反正東西這時間到我剛好可以過年時吃嘛~
結果到了剛剛我徹底爆走了...
因為我原本收件地址設定在我公司(家裡沒人可幫收)
但這兩天快過年了嘛,我難免還是會回家打掃整理之類的
我就在27號那批回信後立刻寄信,希望他們出貨時可以跟我確認該寄到哪
一直到昨天1/28中午我都沒有收到東西也沒人跟我連絡
寄信詢問的回應是「東西已經寄出了,是物流那邊的問題」說會幫我溝通
然後又收到一封信表示確定東西已經寄出「保證」今天1/29我一定會收到
我今天原本可以只上半天班,不到中午就悠哉回家大掃除
為了這個我特別留到下午! 還是沒收到東西!
詢問客服結果又是「東西已經寄出了,是物流那邊的問題」這種推卸責任的解釋
從頭到尾沒有物流人員連絡過我!
還一直說已經確認物流人員在送了(當我沒收過包裹嗎e04!)
結果今天一直拖拖拖到剛剛五點,才寄封信敷衍我
內容居然又是「東西已經寄出了,保證明天1/30收到」 我整個要爆氣啦!
完全把消費者當白癡耍!
中間好不容易有客服打給我時,我就不斷強調拖到過年我人也不在台北這了
還一直跟我掛保證說過年前一定會到!
從頭到尾客服只會乾笑跟推責任! 打電話回去都接到總機!
總機只會NPC回應他們忙線中我無法幫你轉接,27~29三天我都留將近10次姓名電話了
如果我不寄信要求立刻撥電話,也根本不會有客服鳥我!
剛剛最後我整個理智斷線跟他說我不管我全部都要退掉,然後客服又開始GGYY說退掉
一定要傳真申請書、有時間限制,要我現在就去7-11弄怎樣的...搞到我整個爆氣才乖
乖留他的分機給我,我當下直接噹他過去三天我跟你要這麼多次分機你死都不給,現
在我超不爽你才給,你擺明玩我嗎!?
又是換來一陣乾笑,靠勒...怎麼不去甲賽啊你...
結論就是:喵的勒~下單時扣款扣超快、出貨出超慢、退單又設一堆限制讓你懶得退!
這什麼狗屁公司啊!? 我真的是瞎了眼那時候才會上當!
在此血淚奉勸各位網友,這家購物網絕對要設成拒絕往來戶啊!!!!
以上, 有看到這段結論的人,也許你是直接END傳送過來的,但希望你千萬聽取我的建議
謝謝大家(淚.................
--
說真的,回一篇已經這麼久的文我自己都覺得很怪...
但這幾天實在是被氣到了
就想說來找看看有沒有人有這家的購物經驗的
沒想到一咕狗「好魚網 評價」就看到這篇
忍不住登入來分享一下我最近的經驗...
-------------------------------故事分隔線-----------------------------------
主旨很簡單就是一句話:千萬不要被騙了!
小弟我大約在11月底~12月初時在這網站買了一些海鮮
原本是想說聖誕節可以料理料理來加菜
沒想到這個念頭就是悲劇的開始!
因為本身工作也忙,不知不覺忙忙忙的時間就到了一月多了。
欸!? 一月多了!? 啊我訂的東西勒!?
趕緊上網查查,發現完全沒有任何通知。
按照指示寄信去客服(發現沒有電話時真的很傻眼...) 結果等了四天才回= ="
這時候已經1/15了,客服回信說因為商品熱門貨源不足,1/20這批一定會優先補給我
當下想說反正會優先補給我嘛~那我就等吧。
到了1/22還是沒有任何消息,再次寄信,又是一樣的複製貼上官方回應,只不過日期
改成了1/24這批;然後我再一次的等待跟寄信,又收到1/27這批會優先給我的回信;
再一次的等待跟寄信,換來一封「保證」我1/28一定會收到東西的回信...
是的!你沒看錯!就是這樣來來回回的拖台錢唬爛我!
我還一直自我安慰:沒關係啦~反正東西這時間到我剛好可以過年時吃嘛~
結果到了剛剛我徹底爆走了...
因為我原本收件地址設定在我公司(家裡沒人可幫收)
但這兩天快過年了嘛,我難免還是會回家打掃整理之類的
我就在27號那批回信後立刻寄信,希望他們出貨時可以跟我確認該寄到哪
一直到昨天1/28中午我都沒有收到東西也沒人跟我連絡
寄信詢問的回應是「東西已經寄出了,是物流那邊的問題」說會幫我溝通
然後又收到一封信表示確定東西已經寄出「保證」今天1/29我一定會收到
我今天原本可以只上半天班,不到中午就悠哉回家大掃除
為了這個我特別留到下午! 還是沒收到東西!
詢問客服結果又是「東西已經寄出了,是物流那邊的問題」這種推卸責任的解釋
從頭到尾沒有物流人員連絡過我!
還一直說已經確認物流人員在送了(當我沒收過包裹嗎e04!)
結果今天一直拖拖拖到剛剛五點,才寄封信敷衍我
內容居然又是「東西已經寄出了,保證明天1/30收到」 我整個要爆氣啦!
完全把消費者當白癡耍!
中間好不容易有客服打給我時,我就不斷強調拖到過年我人也不在台北這了
還一直跟我掛保證說過年前一定會到!
從頭到尾客服只會乾笑跟推責任! 打電話回去都接到總機!
總機只會NPC回應他們忙線中我無法幫你轉接,27~29三天我都留將近10次姓名電話了
如果我不寄信要求立刻撥電話,也根本不會有客服鳥我!
剛剛最後我整個理智斷線跟他說我不管我全部都要退掉,然後客服又開始GGYY說退掉
一定要傳真申請書、有時間限制,要我現在就去7-11弄怎樣的...搞到我整個爆氣才乖
乖留他的分機給我,我當下直接噹他過去三天我跟你要這麼多次分機你死都不給,現
在我超不爽你才給,你擺明玩我嗎!?
又是換來一陣乾笑,靠勒...怎麼不去甲賽啊你...
結論就是:喵的勒~下單時扣款扣超快、出貨出超慢、退單又設一堆限制讓你懶得退!
這什麼狗屁公司啊!? 我真的是瞎了眼那時候才會上當!
在此血淚奉勸各位網友,這家購物網絕對要設成拒絕往來戶啊!!!!
以上, 有看到這段結論的人,也許你是直接END傳送過來的,但希望你千萬聽取我的建議
謝謝大家(淚.................
--
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7-11
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