台南三井不愉快的停車經驗 - 台南
By Christine
at 2022-02-22T15:17
at 2022-02-22T15:17
Table of Contents
今天去三井台南店
要離開的時候
去繳費機
結果沒有我車子的紀錄
我去服務台
她說要後台登記我的車子
也有說機車了
要我等五分鐘
我在繳費機,又排隊又一直輸入看看後台到底登了沒有
後來有了,結果被登記成汽車
我變成繳兩倍的停車費
又回去服務台一次
服務台說要幫我改成機車
然後說我的消費四百沒有達到折扣金額五百
說要幫我改成五百
讓我這次不用繳費
我又去了一次繳費機台
結果
還是一樣
我還是要繳汽車停車費
而且我的發票變成已經登錄過無法使用
http://i.imgur.com/2DsWWFv.jpg
我又回去一次服務台
在那邊又溝通一次
客服說我直接出去在出口用按客服按鈕溝通
會直接開門
就這樣
浪費了我三十分左右的時間
不知道是客服傳達有問題
還是後台停車那邊登記的人有問題
不管今天機器出了什麼問題
你們的人員就是訓練不足
溝通出了問題
我也沒要求你們要讓我優惠
我只想要繳我應該繳的錢
快點出去
路人大概覺得
我就像個白癡一樣
一直在那邊輸入車牌
又取消
後面排隊的人看我金額出來又不繳費
在那邊取消又重按
有發生問題的人一定要跟服務台人員確認是機車還是汽車
才不會像我一樣一直停車場服務台一直兩邊跑
還有三樓要下二樓的手扶梯也不能動,要自己用走的,才剛試營運就這些問題,希望快點改進
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Sent from JPTT on my Lenovo L70081.
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Tags:
台南
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