[反推] 赤鬼牛排 - 高雄

By Olive
at 2017-10-01T12:57
at 2017-10-01T12:57
Table of Contents
主要來反推一下服務和整潔。
整潔:
自助吧檯區的空湯碗上黏著一根根本不該出現在那的豆芽菜,
合理懷疑餐具清洗狀況不佳,
畢竟知微見著是吧。
服務:
感覺是來看服務生臉色吃飯的,
語氣不耐又不聽客人講話。
使用服務鈴(兩次)告知點餐時,
已確定服務鈴上紅色提示燈亮起,
等了十分鐘不見服務生,
主動請服務人員點餐,
服務員指稱應使用服務鈴(雖然帶位時也無告知),
試圖告知服務員方才服務鈴使用狀況,
卻頻遭打斷,
狀似意圖與顧客吵架,
不聽顧客解釋,
亦不承認疏忽未注意服務鈴亮起或服務鈴是否故障問題,
感受極差,
尚未點餐便胃口盡失。
餐點:
不過不失,符合價位。
總結:
不要求多麼顧客至上,但至少給予基本的尊重吧,打斷別人說話超沒禮貌的= =
--
整潔:
自助吧檯區的空湯碗上黏著一根根本不該出現在那的豆芽菜,
合理懷疑餐具清洗狀況不佳,
畢竟知微見著是吧。
服務:
感覺是來看服務生臉色吃飯的,
語氣不耐又不聽客人講話。
使用服務鈴(兩次)告知點餐時,
已確定服務鈴上紅色提示燈亮起,
等了十分鐘不見服務生,
主動請服務人員點餐,
服務員指稱應使用服務鈴(雖然帶位時也無告知),
試圖告知服務員方才服務鈴使用狀況,
卻頻遭打斷,
狀似意圖與顧客吵架,
不聽顧客解釋,
亦不承認疏忽未注意服務鈴亮起或服務鈴是否故障問題,
感受極差,
尚未點餐便胃口盡失。
餐點:
不過不失,符合價位。
總結:
不要求多麼顧客至上,但至少給予基本的尊重吧,打斷別人說話超沒禮貌的= =
--
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高雄
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