卡兒麥時尚烘培館消費找罪受 - 台北信義區
By Joseph
at 2009-05-23T21:38
at 2009-05-23T21:38
Table of Contents
今天去了莊敬路上323號,北醫附近那家卡兒麥麵包店。
踏進店裡逛了一下,正要夾那麵包盤裡中間的麵包,
一個中年的女店員突然說:[那個都一樣]
我剛開始反應不過來,後來才知道她要我夾前面的。
於是回了她:[我想挑自己喜歡吃的]
(好奇怪,客戶挑自己想要吃的有問題嗎?)
後來她又用很不屑的口吻說:[妳這樣拿會亂掉]
原本不想買的,後來還是帶著一顆很爛很爛的心情回家。
之後打電話回麵包店客訴。那店員給了我一個很爛的理由。
[我剛剛在忙,所以講話才會那樣]
她堅持她沒有問題。這時我開始批拉啪拉的說:
[小姐,難道忙就可以對客人態度這樣大小聲嗎?這是服務業應有的態度嗎?]
她一直都不講話,好像我只是一個"澳客"一樣。
連對不起也說的很不甘願。
我覺得她最大的問題就是態度。有麵包店規定客人去麵包店裡
只能拿最前面的麵包,這樣就算了,還對客人大小聲嗎?!
我對自己說永遠都不要踏進那理,我才不想要花錢找罪受!
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Tags:
麵包店
All Comments
By Ivy
at 2009-05-27T09:39
at 2009-05-27T09:39
By Franklin
at 2009-05-30T21:39
at 2009-05-30T21:39
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at 2009-06-03T09:40
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at 2009-06-06T21:40
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at 2009-06-10T09:41
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By Tracy
at 2009-06-13T21:41
at 2009-06-13T21:41
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at 2009-06-17T09:41
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at 2009-06-20T21:42
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at 2009-06-24T09:42
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at 2009-06-27T21:43
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at 2009-07-01T09:43
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By Belly
at 2009-07-04T21:44
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By Joe
at 2009-07-08T09:44
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at 2009-07-11T21:44
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By Hamiltion
at 2009-07-15T09:45
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