冠成家電糟糕的售後 /冷氣 冰箱 - 彰化
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By Daniel
at 2017-06-12T15:51
at 2017-06-12T15:51
Table of Contents
小弟去年七月剛搬到彰化,因為租屋地方沒有冷氣,剛好網路上找到一台二手的
找到了冠成家店幫忙安裝,安裝後因為另一間房間也需要,他們就說手上有一台中古的
狀況不錯,所以又花了三千多請他們安裝
但在上禮拜開始運轉會有風扇異音(中古品會這樣我可以理解)
所以又請冠成來幫我看,他們把冷氣拆下來後說是因為機殼變型,所以在機殼中間
插了一根螺絲,收了工資之後就走了,但當天晚上打開後聽到很刺耳冷氣撞擊鐵窗的聲音
還有滴水聲,隔天果然鄰居就來抗議了,所以又請他們來看
結果是裝機回去忘記把排水管接上去...然後在冷氣下面墊了一些海綿就走了
晚上果不其然還是有金屬撞擊聲,我打開窗戶看也明顯看到冷氣沒有固定好
因為是房間的冷氣,小孩跟我們一起睡,這幾天根本是惡夢,小孩被吵到半夜一直醒來
這些其實都還好,但真的火大是下面幾點
1.他們有連繫的LINE,但總是已讀不回,也不會主動打電話來說明,每次都要
我打電話去才會想辦法處理
http://imgur.com/a/v5RO8
2.施工過程完全不會顧慮其他家具,不管是櫃子還是衣櫥都有被刮到
冷氣拆下來直接放到床板上修理,造成新的床板被刮傷
http://imgur.com/a/694q0
3.電話還有LINE中我一直反映問題就是裝回去沒裝好,但老闆回應只有這個已經過保固了
機器使用正常損耗都會這樣,但本來只是有風扇異音,你們用好變成整台在遙
這是正常損耗逆,更誇張還要我加錢買腳墊
http://imgur.com/a/nixsA
後來花錢找了另外一家電器行,重新放好位子固定就沒有這種聲音了
另一家師傅說賣二手冷氣還賣這種塑鋼的很沒品,這種用不到幾年一定會變型
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冠成真的很不推薦,施工隨便,過保固就會一直說正常損壞,要你一直花錢買一些
有的沒的
http://imgur.com/a/EY5Zd
這台是今年跟他們買全新的,裝室外機時我發現已經裝好鐵架了,裝在那邊剛好正對
曬衣服的空間還有熱水器,造成現在冷氣一開衣服就飛滿地,熱水器得火也會被吹熄
冷氣要關掉才有辦法洗澡,反映過說這個要另外加3000移機,不然就是1500加裝檔風罩
當初裝都不會注意一下逆,事後好賺一手嗎?
另一家冷氣師傅也說沒有人這樣裝室外機的
如果你想要買完冷氣一堆問題,還要多花很多前處理問題的話,誠心推薦冠成冷氣
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彰化
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