中壢火車站的補票先生 - 桃園中壢
By Lydia
at 2011-06-25T03:11
at 2011-06-25T03:11
Table of Contents
我真的很想跟你說Ｘ你媽的！
如果就此被停權我都無所謂
我想車站, 是大眾運輸的一種
當然也是服務業的一種
我能了解你很累很忙
但請你將心比心, 不要只會擺臭架子
今天晚上搭乘晚上9:52松山到中壢的區間車
難得沒有誤點
快到中壢時接了通電話
結果一到中壢火車站我就一邊講電話一邊走下車了
下車後在月台,我正納悶著為啥我兩手空空
突然一驚我把筆電放在置物架忘了帶下車
當下切了電話馬上跨過高架橋衝去補票處前詢問
以下是中壢火車站不知名男性補票員的處理方式:
_____________________________________________________________________________
我前面排了一個女士正在補票
在她確認票價的同時我向補票員揮了揮手
說：不好意思我筆電忘在車上
他喵了我一眼, 示意我排隊
前面補票的女士聽到了, 看看我, 又看看補票員
看到補票員沒反應, 她急忙的掏錢
我又說了：不好意思我真的很急
補票員挑了眉：你急？我也很急
女士對我頻點頭說不好意思
我只能等....
過了約莫一分鐘,終於她辦完補票程序了
補票員：什麼事？
我說：我筆電忘在剛剛那班南下區間車了
補票員擺了擺手：喔！你要去行車室
我當下真的氣炸了！！！
我在他門口大喊了一聲：媽的！！！
對不起所有被我嚇到的人....
但我真的傻眼了
不.是.每.個.排.隊.的.人.都.是.要.逃.票.價.的...
身為中壢的大門
有必要用這種輕蔑的態度對待每個人嗎？
我不管你是甚麼考考上台鐵站務員的
但你需要上禮宜課, 你的反應爛透了！！！
我直接推開行車室的門,說明了我的來意
一個貌似站長的人對我要理不理
另一個熱心的白髮男幫我馬上連絡車掌
我接過電話說了我忘在五車,放在上車右手邊的置物架上, 銀色手提包
馬上, 馬上他就說有了
車掌透過電話問我甚麼牌子
我說牌子,他就說是了.....
白髮男：要不要我們幫你寄回來？
要理不理的疑似站長：不用幫他寄啦, 叫他自己去埔心拿
我趕忙道了謝回三月台等車南下
最後在煎熬的五分鐘車程後找到了我的筆電....
我很感謝台鐵幫助我的人員
因為電腦裡有所有重要的文件,我的portfolio, 過去一年的所有檔案....
我在高鐵幹過一模一樣的事
處理的方式天差地遠
一樣在補票處,一樣的筆電,不一樣的服務態度,快十倍的效率.....
補票員,我相信你掛反了的識別証不是偶然,我會投訴你
疑站長,我想你很大,所以當白髮男幫助我的同時你連正眼都不曾喵過我,我也會投訴你
車站,本來就為了服務旅客而生,大眾運輸系統,我想不該因為你有權就能怠慢...
我感謝二位沒幫過我任何事,也感謝車長,白髮先生,埔心站的駐地人員
我聽口音就知道諸位都一樣是客家人,客家人可以硬頸,不要傲慢....
如果二位要告我,請便
--
Tags:
中壢
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