ICASH搭火車漏openpoint點數愈來愈常發生 - icash
By Lily
at 2016-12-09T11:06
at 2016-12-09T11:06
Table of Contents
ICASH搭火車漏給openpoint點數好像愈來愈常發生,
本來以為上次是個案偶發事件,
這次又遇到,
今天打電話很久才通,覺得這次可能被漏掉點數的人還不少,
因為今天是給點日。
去鐵路局查詢明明都有搭乘記錄,
上次漏的點數都還沒補給我,
結果又發生,
客服聯絡後,他都說是愛金卡與台鐵的關係,
他是根據他們給的資訊給點,
只是台鐵公開資訊查都有,
愛金卡資訊查也都有,
就不曉得是哪個環節出問題。
現在用愛金卡搭火車還是沒有很穩定,
若不是為了點數也不會用,
只是現在給點又常常漏掉,
後續補點過程又很沒效率。
--
本來以為上次是個案偶發事件,
這次又遇到,
今天打電話很久才通,覺得這次可能被漏掉點數的人還不少,
因為今天是給點日。
去鐵路局查詢明明都有搭乘記錄,
上次漏的點數都還沒補給我,
結果又發生,
客服聯絡後,他都說是愛金卡與台鐵的關係,
他是根據他們給的資訊給點,
只是台鐵公開資訊查都有,
愛金卡資訊查也都有,
就不曉得是哪個環節出問題。
現在用愛金卡搭火車還是沒有很穩定,
若不是為了點數也不會用,
只是現在給點又常常漏掉,
後續補點過程又很沒效率。
--
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