非常扯的北健寬頻 - 桃園
By Puput
at 2013-04-20T07:49
at 2013-04-20T07:49
Table of Contents
過年時我在一個禮拜內就報修了三次,那時就一肚子氣,
結果最近發生更扯的事情,以下我就真實的陳述我最近的遭遇:
4/10 出國前一晚發現網路不能上我就報修,對方約好4/11會來修,
結果我媽說隔一天才來,來了也沒修好,對方說還會再來修;
4/16 晚上回國得知還沒修好我就打電話去跟他們說:不用修了。
結果真的到現在都還沒來修。(OS: 如果我叫他們不要叫我繳費了,他們會不會也照做?)
這種服務品質我相信沒有人受的了,所以當然要換別家,
可是我四、五月的網路費才剛繳,所以我在 4/17 晚上透過該公司網站詢問如何補償?
等了一天沒回覆我只好打電話去問,結果對方說需要三個工作天來回覆我的意見。
從對方的語氣絲毫沒感覺到道歉的意思,這種服務品質跟態度我真的祝貴公司生意興隆。
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