非常不開心的買單車經驗。 - 高雄
By Dorothy
at 2016-08-30T22:14
at 2016-08-30T22:14
Table of Contents
上上星期去了左營一家單車倉庫
現場老闆很熱情也很詳細介紹
所以當下跟朋友便一人下訂一台。
現場有說我的車子會比較快,
朋友的會比較慢。
上個星期五,我主動打去詢問車子是否到貨。對方跟我說我的到了。朋友的雖然還沒到,
可是他可以把客人訂的先給他,讓我們可以當天一起牽。
後來我告知店員隔天取貨。
隔天要出發前,我主動撥電話給店家告知要去取貨了,結果店員說,我朋友的還沒有好喔
!!!
此時心理已經點點點了,還沒到貨你不是應該要先主動告知我們嗎?要是我沒有先撥電話
,我不就白跑一趟了嗎?
接著昨天,我一樣先撥電話告知我要先取貨我的,店員說好。到了之後,我一看發現擋泥
板上面有落漆跟凹損,我告知店員,店員說運送那是正常的,我告知店員這不是只有掉漆
,而是都凹進去了。店員現場幫我換另外一台,等了老半天,店員才說這個也有凹損,請
我改天再來拿。
我整個火氣上來,這不是出貨前要先檢查的嗎?
對,一台四千塊的腳踏車很便宜,但是沒有消費者願意花錢拿到這樣的貨吧?
於是把經過用臉書跟店家溝通,希望他們下次出貨可以好好檢查,確定到貨再告知我們,
結果剛剛跟老闆講的一肚子火。
對話如下
http://doora.qiniudn.com/5CZrO.png
http://doora.qiniudn.com/w9ikQ.png
http://doora.qiniudn.com/g5flK.png
http://doora.qiniudn.com/RToR9.png
http://doora.qiniudn.com/vvqCH.png
http://doora.qiniudn.com/gRxAB.png
http://doora.qiniudn.com/gZnsy.png
要求貨品確定到貨再通知,不要讓我們白跑一趟以及貨品沒有破損,難道是很過分的要求
嗎?
不是什麼都是退款就沒事吧?還跟店員說退給我,別囉唆。
另外想請問大家有推薦高雄舊市區那邊還有賣20吋折疊車的店家嗎?不用服務態度很好,
我只要求貨品至少是沒有損壞的。
謝謝
--
現場老闆很熱情也很詳細介紹
所以當下跟朋友便一人下訂一台。
現場有說我的車子會比較快,
朋友的會比較慢。
上個星期五,我主動打去詢問車子是否到貨。對方跟我說我的到了。朋友的雖然還沒到,
可是他可以把客人訂的先給他,讓我們可以當天一起牽。
後來我告知店員隔天取貨。
隔天要出發前,我主動撥電話給店家告知要去取貨了,結果店員說,我朋友的還沒有好喔
!!!
此時心理已經點點點了,還沒到貨你不是應該要先主動告知我們嗎?要是我沒有先撥電話
,我不就白跑一趟了嗎?
接著昨天,我一樣先撥電話告知我要先取貨我的,店員說好。到了之後,我一看發現擋泥
板上面有落漆跟凹損,我告知店員,店員說運送那是正常的,我告知店員這不是只有掉漆
,而是都凹進去了。店員現場幫我換另外一台,等了老半天,店員才說這個也有凹損,請
我改天再來拿。
我整個火氣上來,這不是出貨前要先檢查的嗎?
對,一台四千塊的腳踏車很便宜,但是沒有消費者願意花錢拿到這樣的貨吧?
於是把經過用臉書跟店家溝通,希望他們下次出貨可以好好檢查,確定到貨再告知我們,
結果剛剛跟老闆講的一肚子火。
對話如下
http://doora.qiniudn.com/5CZrO.png
http://doora.qiniudn.com/w9ikQ.png
http://doora.qiniudn.com/g5flK.png
http://doora.qiniudn.com/RToR9.png
http://doora.qiniudn.com/vvqCH.png
http://doora.qiniudn.com/gRxAB.png
http://doora.qiniudn.com/gZnsy.png
要求貨品確定到貨再通知,不要讓我們白跑一趟以及貨品沒有破損,難道是很過分的要求
嗎?
不是什麼都是退款就沒事吧?還跟店員說退給我,別囉唆。
另外想請問大家有推薦高雄舊市區那邊還有賣20吋折疊車的店家嗎?不用服務態度很好,
我只要求貨品至少是沒有損壞的。
謝謝
--
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高雄
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