雙11使用LINE購物回饋(東森)請留意 - 省錢
By Dorothy
at 2018-11-13T19:27
at 2018-11-13T19:27
Table of Contents
因為雙11經本版資訊分享省了不少錢
但搭配LINE購物回饋的活動出了些狀況
也透過本版分享此狀況給版友,並請版友務必自己留意
--------------------
11/11 當日,與家人分別用了兩隻手機一樣方法
透過LINE購物跟東森購物下了兩筆訂單。
其中一筆金額低的,11/12即收到LINE通知回饋資訊
但另一筆金額高的,今日11/13仍未收到通知
故下班後馬上去電東森客服了解(兩件貨今天都到了)
沒想到客服一查後....
您這筆不是透過LINE連結轉過來購買的喔~~
天啊!! 9%耶....早知利用平日信用卡活動折扣還更大
東森客服請我直接去電LINE客服反映
但我找不到電話,GOOGLE一下後只能寫信反映看看
建議版友若沒收到通知,趕快去電客服問問吧
其他電商的是否也有一樣狀況我就不清楚
老實說這樣的機制,雖然活動備註裡一再強調要透過LINE購物
還要啥同一session, cookie等
消費者根本也搞不清楚有無成功...真的有改善空間
若點數無法補回,我看就退貨了
畢竟9%我換個信用卡每家電商特定日回饋,搞不好還更優惠
--
但搭配LINE購物回饋的活動出了些狀況
也透過本版分享此狀況給版友,並請版友務必自己留意
--------------------
11/11 當日,與家人分別用了兩隻手機一樣方法
透過LINE購物跟東森購物下了兩筆訂單。
其中一筆金額低的,11/12即收到LINE通知回饋資訊
但另一筆金額高的,今日11/13仍未收到通知
故下班後馬上去電東森客服了解(兩件貨今天都到了)
沒想到客服一查後....
您這筆不是透過LINE連結轉過來購買的喔~~
天啊!! 9%耶....早知利用平日信用卡活動折扣還更大
東森客服請我直接去電LINE客服反映
但我找不到電話,GOOGLE一下後只能寫信反映看看
建議版友若沒收到通知,趕快去電客服問問吧
其他電商的是否也有一樣狀況我就不清楚
老實說這樣的機制,雖然活動備註裡一再強調要透過LINE購物
還要啥同一session, cookie等
消費者根本也搞不清楚有無成功...真的有改善空間
若點數無法補回,我看就退貨了
畢竟9%我換個信用卡每家電商特定日回饋,搞不好還更優惠
--
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省錢
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