集購網7-11禮券收到情況回報 - 7-11
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By Tristan Cohan
at 2011-12-19T13:07
at 2011-12-19T13:07
Table of Contents
11/10訂了一張
11/20還沒收到,接下幾次電話的記錄
第一次打電話問表示可能郵寄過程延誤,請我再等一兩天
隔兩天還是沒收到,再打去問告知這批量比較大,會加派人力寄出
再隔幾天去電詢問,表示11/30已寄出
等到12初..一直沒收到
又改口說12/12會寄出
我表示之前客服已經幫我個案查詢確定於11/30寄出
才又說可能郵局寄送平信要7~10個工作天
最後我直接要求退款,客服也答應
到今天12/19去電信用卡發卡銀行
表示查不到退刷款項NT$50
直接打電話過去集購城
最後通知如果今天看不到退刷款項
我一定會找消保官申訴
真是一間詐騙公司
※ 引述《toonoisy (別吵啦~通通拿去做雞精!!)》之銘言:
: 正好我早上有打去問
: 回覆說這週四五就會收到
: 若是有沒收到,請下周打電話去跟他們反應
: 他們要做統一的後續處理
: 所以.....
: 我也訂了一張沒收到,就等著唄
: ※ 引述《open3699 (小)》之銘言:
: : 集購城不是說12月12日統一寄出 禮拜一
: : 今日已經禮拜4了
: : 還沒收到耶如果明天在沒收到的話
: : 不就要跟他們聯絡了
--
11/20還沒收到,接下幾次電話的記錄
第一次打電話問表示可能郵寄過程延誤,請我再等一兩天
隔兩天還是沒收到,再打去問告知這批量比較大,會加派人力寄出
再隔幾天去電詢問,表示11/30已寄出
等到12初..一直沒收到
又改口說12/12會寄出
我表示之前客服已經幫我個案查詢確定於11/30寄出
才又說可能郵局寄送平信要7~10個工作天
最後我直接要求退款,客服也答應
到今天12/19去電信用卡發卡銀行
表示查不到退刷款項NT$50
直接打電話過去集購城
最後通知如果今天看不到退刷款項
我一定會找消保官申訴
真是一間詐騙公司
※ 引述《toonoisy (別吵啦~通通拿去做雞精!!)》之銘言:
: 正好我早上有打去問
: 回覆說這週四五就會收到
: 若是有沒收到,請下周打電話去跟他們反應
: 他們要做統一的後續處理
: 所以.....
: 我也訂了一張沒收到,就等著唄
: ※ 引述《open3699 (小)》之銘言:
: : 集購城不是說12月12日統一寄出 禮拜一
: : 今日已經禮拜4了
: : 還沒收到耶如果明天在沒收到的話
: : 不就要跟他們聯絡了
--
Tags:
7-11
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at 2011-12-24T04:18
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