遠雄悅來之我當了「奧客」 - 花蓮
By William
at 2008-08-08T02:03
at 2008-08-08T02:03
Table of Contents
花蓮之旅剛回來,這一趟旅程最傳奇的,
莫過於到遠雄悅來當了「奧客」……
因為是人家招待的,他幫我訂了精緻型山景套房,
可能是我的想像過於美好,
以至於當我打開陽台,發現最清楚的窗景是遠雄外面的紅磚步道,
而山景則在我遙遠的右手邊……非常的遙遠喔。
房號是577,在走到房間前,我大概走了一分多鐘的走廊吧,
穿過了兩組沙發的小廳(可見得遠雄很大間……)
對於山景耿耿於懷的我,
忍不住打電話問櫃台,得到的回覆是:
「小姐,其實那是角度的問題,由於您住的是精緻型,
如果您很在意的話,建議您加價換成豪華型……」
好吧,我住的是精緻型,但如果沒有山景可看,
我何苦走如此遙遠的走廊,於是決定換房,
這次幫我換到了251號房(在二樓)
近了許多,一打開陽台,發現……這下連山景也沒了,
被飯店外種的椰子樹擋住了,
我問了櫃台,櫃台說,那一面的房間都屬於精緻型山景套房喔!
這個回答,讓我無法說出「那椰子樹……擋住了……」
http://album.udn.com/violetsanfor/photo/2051945?o=odr
http://album.udn.com/violetsanfor/photo/2051946?o=odr#photoanc
此時飯店外的中庭正傳來孩童的嘻笑聲……無法讓人休息的那一種,
我的旅伴已經很火了(他嚴重頭痛中),
於是,我又再換了一次,還勞煩接電話的先生幫我爭取到海景耶,
就在對面的250號房,
嗯……椰子樹長得真好。
http://album.udn.com/violetsanfor/photo/2051947?o=odr#photoanc
所以,連換了三次房的我,只好萬不得已的說:
「如果我現在退房,可以退多少錢?」
櫃台小姐一聽,就說等一下回覆,
回電話的是一位先生,想再留住我,又再換一個房間,在五樓,
我的旅伴不想再換了,於是,我們退房了……
訂金是不能退的,其他的有退給我。
服務人員的態度都不錯,幫我爭取到海景那個先生Kevin也很好,
而且我叫了計程車,因為剛好有接駁車就不搭小黃了,
唯一的敗筆是我臨時要搭接駁車的那位眼睛大大的正妹,
嗓門很大,臉很臭,態度很差,
Kevin先生還輕聲的跟她說:「讓他們搭沒關係。」
只有那個小姐長相有五星級,
但態度上沒有五星級飯店服務員應有的水準,很差勁。
我個人的心得是:大概遠來不符合我的需求吧,
大片山水在眼前,看了一整天,
回到飯店還要調角度看山景海景,
個人覺得很「瞎」。
另外,我覺得是我個人的想像和現實上有落差,
也不知道原來「精緻型」的意思是這樣,
(我想遠來飯店也不會說明精緻型是要調角度的)
所以是個人需求不符吧。
--
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花蓮
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