迷客夏旭光店(彰基)服務 - 飲料店
By Gary
at 2015-06-25T23:53
at 2015-06-25T23:53
Table of Contents
迷客夏算是近期竄起的飲料店,因為他的崛起,讓對面的清玉生意大打折扣(彰基店),從以往尖峰時段的七八位工作人員(預估)到現在只剩兩三位。半年前也因為老婆的推薦(彰基員工),開始改喝迷客夏。
一開始都是老婆直接帶回家裡,自己從未上店購買,就在第一次前往購買時發現,生意真的很好,對面清玉生意也如同老婆說的一般般,但當點餐的當下發現,服務形同機器,也不會正眼看著你,雖然說不上不好,但就是比一般般還一般般。
就在近日,老婆開始跟我抱怨她們的服務態度,例如:下午有會議要訂購10杯飲料,早上打電話去得到的答覆會是:喔,10杯喔!這麼少喔,那妳晚一點再打,我們現在很忙。
又或者是星期六需要訂購5、60杯,星期五打電話去也會得到:還那麼久,明天再打。
也常常遇到他們會把吸管數量算的剛剛好,然後都給錯的吸管(粗的給成細的),數量少的拿捏就算了。連5、60杯的數量也要抓的剛剛好,而到最後的結果就是缺一堆。
可能他們認為生意太好是種常態。
(非取暖,只是陳述事實)
--
一開始都是老婆直接帶回家裡,自己從未上店購買,就在第一次前往購買時發現,生意真的很好,對面清玉生意也如同老婆說的一般般,但當點餐的當下發現,服務形同機器,也不會正眼看著你,雖然說不上不好,但就是比一般般還一般般。
就在近日,老婆開始跟我抱怨她們的服務態度,例如:下午有會議要訂購10杯飲料,早上打電話去得到的答覆會是:喔,10杯喔!這麼少喔,那妳晚一點再打,我們現在很忙。
又或者是星期六需要訂購5、60杯,星期五打電話去也會得到:還那麼久,明天再打。
也常常遇到他們會把吸管數量算的剛剛好,然後都給錯的吸管(粗的給成細的),數量少的拿捏就算了。連5、60杯的數量也要抓的剛剛好,而到最後的結果就是缺一堆。
可能他們認為生意太好是種常態。
(非取暖,只是陳述事實)
--
Tags:
飲料店
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