請問配一副全視線+美津濃鏡框眼鏡時間 - 眼鏡
By Carol
at 2012-10-29T22:31
at 2012-10-29T22:31
Table of Contents
大家好
我想問一下
一般配全視線的美津濃鏡框要花多久時間?
因為我之前在板上一間很有名的劉驗光師那邊
配眼鏡,第一次配到好就讓我等快半個月(打電
過去問口氣還很差),結果我拿眼鏡因為滿晚
了!就沒有仔細看眼鏡瑕疵(鏡框與鏡片邊緣
有水氣的壓痕、鏡片側邊有小洞),因為我覺
的這副眼鏡7千多塊,卻有這樣瑕疵,我以前
在連鎖眼鏡店配4千多都弄得超好超快速,受不
了隔兩天去這間眼鏡行詢問並要求維修,這位
劉驗光師很不以為意跟我說這沒什麼不用修,
但我跟她說我很介意,最後因為現場還有其他
客人,就豪爽跟我說一天就好,結果,噩夢開
始,我等了一個禮拜.....
打去問他改口說要近14天,說要送國外blah~blah...
一堆理由(我有去問過其他眼鏡行說大概七天就配好,
我的卻.....,也許他真的送很遠國家或工很精細吧!?)
半個月過去了!打去問,我再打電話過去問
,這位劉先生就說查一查晚點回,又不回我,
隔兩天我再打過去,他說你可以來拿,結果我當天
晚上去,他說我有簡訊通知你嗎?然後又給我一個
理由,表示維修廠不維修破洞,但他有幫我爭取
所以要再等4-7天,7天工作日過去了(我還不算假
日)
今天早上我打過去,他說查一查"晚點"再回我
結果.....一貫的態度這樣來對待消費者,我覺
的很灰心,因為他在幫大家驗光都說得很仔細,
可是配眼鏡這塊卻一直拖延,我每天要看電腦
超過八小時,最後受不了去配週拋隱型眼鏡,因
為我真的不曉得他到底要我等多久,我這副眼鏡
已經等了1.5個月多,這樣合理嗎?
我是個很重視服務的人,我想明天答案如果還是
一樣,我想我會要求退費,不然就找消保官調解吧!
希望板上推薦的要有所保留,因為不是每個人都會這樣幸運!
我真的很後悔在那間眼科附屬的驗光配眼鏡,因為
我這輩子沒有等一副眼鏡等到我度數都加深了!真的
讓我很生氣也很沮喪。
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