被公車司機丟包,正常嗎? - 高雄
By Heather
at 2020-10-11T00:33
at 2020-10-11T00:33
Table of Contents
10月9日晚上我搭某班高雄捷運的接駁車要回鄉下老家
在半路公車拋錨
(原因從公車司機講電話過程中得知他早就知道某燈號壞掉
卻沒先處理,導致後來的車拋錨)
當時車上只有我一名乘客
公車司機要求我下車自行設法返家
我跟他抗議,請他跟公司聯絡派車接駁
他卻拒絕,表示該班已是末班車,無法再派車
且公車不是計程車,本來就會有意外,乘客須自行承擔風險
就這樣我一個女子晚間被放生在不熟悉又暗摸摸的鄉下路邊,
手機剛好沒電,還遇到不明男子同行有點恐怖...
幸好走了十幾分鐘遇到超商才終於能叫計程車
花了三百多塊才回到家,真是氣氣氣氣!!!!
想請問大家公車公司這樣處理是可以的嗎?
像司機說的本來乘客就要承擔意外風險,是我不懂而太盧
還是公司確有違規違法?
我其實已到該公司網站填寫顧客意見表投訴
要求賠償車費及改善行前車輛安檢流程
並告知若該公司不誠意處理,將訴諸公評。
發這篇文是想弄清責任歸屬,
也想跟網友們請教一下還可以怎樣處理會更完善
最重要的高雄點,提醒一下版友們
高雄畢竟幅員廣大,若獨自搭乘長途公車時,
身上的錢跟手機電量務必維持足夠
以免發生類似意外時求救無門
ps. 沒寫出該公司名稱,
是想說我都投訴時已說若他們後續處理沒誠意才要訴諸公評了
就再給他們機會
畢竟這多年來我也遇過該公司很多優質有禮的司機
加上有路線開到老家,我心裡是感激的
但我想大家應該還是可以猜到是哪家 XD
後續如何有機會我再上來回報
--
在半路公車拋錨
(原因從公車司機講電話過程中得知他早就知道某燈號壞掉
卻沒先處理,導致後來的車拋錨)
當時車上只有我一名乘客
公車司機要求我下車自行設法返家
我跟他抗議,請他跟公司聯絡派車接駁
他卻拒絕,表示該班已是末班車,無法再派車
且公車不是計程車,本來就會有意外,乘客須自行承擔風險
就這樣我一個女子晚間被放生在不熟悉又暗摸摸的鄉下路邊,
手機剛好沒電,還遇到不明男子同行有點恐怖...
幸好走了十幾分鐘遇到超商才終於能叫計程車
花了三百多塊才回到家,真是氣氣氣氣!!!!
想請問大家公車公司這樣處理是可以的嗎?
像司機說的本來乘客就要承擔意外風險,是我不懂而太盧
還是公司確有違規違法?
我其實已到該公司網站填寫顧客意見表投訴
要求賠償車費及改善行前車輛安檢流程
並告知若該公司不誠意處理,將訴諸公評。
發這篇文是想弄清責任歸屬,
也想跟網友們請教一下還可以怎樣處理會更完善
最重要的高雄點,提醒一下版友們
高雄畢竟幅員廣大,若獨自搭乘長途公車時,
身上的錢跟手機電量務必維持足夠
以免發生類似意外時求救無門
ps. 沒寫出該公司名稱,
是想說我都投訴時已說若他們後續處理沒誠意才要訴諸公評了
就再給他們機會
畢竟這多年來我也遇過該公司很多優質有禮的司機
加上有路線開到老家,我心裡是感激的
但我想大家應該還是可以猜到是哪家 XD
後續如何有機會我再上來回報
--
Tags:
高雄
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