花蓮的韓式料理-黑特 - 花蓮
By Kumar
at 2017-01-28T20:06
at 2017-01-28T20:06
Table of Contents
第一次在花蓮版發文
希望各位版友不要踩到這地雷
這是家頗有名的韓式料理
最近才在花蓮開的
於是在大年初一帶家人來吃
結果.....先看看我向他們總部反應的文字吧
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你好
我是第一次到****用餐的客人
我是到花蓮店去用餐
想詢問我們在花蓮店遇到的這些狀況
是全台都會發生的嗎?
1.點餐時、服務生把菜單給我們後、就站著依靠在旁邊桌子上、看起來吊兒郎當、也沒想
主動引導我們點餐的意願、是後來我們請他講解一次、他才不耐煩的講解
2.點飲料時、因為我不想喝冰的、所以詢問是否有提供熱茶、店員回覆說:沒有提供,但
飲料可以續杯。
這是店員自己講的、但當我們要續杯時、問了其他的店員、她以十分疑惑的眼神看著我們
、我們講說是點餐的店員講的時候、她去詢問他、但那位點餐的店員來的時候說:他沒有
這樣講,還說他是說可以再加點。
於是我跟他說那是你剛剛講錯了呢。
可是他回我:喔!然後一臉不悅的掉頭走人
我不知道是花蓮店的員工素質差勁,還是員工訓練本來就不謹慎,導致我們新年快樂的心
情,一家人都被影響到進餐情緒。
特別向這邊反應!
希望能得到妥當的處理回復!
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後來結帳出來後,我妹妹還跟我說那店員一臉不爽的在那邊竊竊私語,我是認為大年初一
還要上班很辛苦,但我們態度一直都很客氣,但從進到這家店遇到的店員都擺著一副臉臭
,然後愛理不理的態度........
讓我這次返鄉過年之旅沾上一個不好的回憶
我正在等他們總部的回覆
希望後續真的能妥善處理
不知道是不是也有人到這家店(春***)也有遇到一樣的狀況?
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Tags:
花蓮
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