考試前改名字經驗 - 英檢

人非聖賢,孰能無過
何況盯著螢幕做這麼多題目,眼拙腦花是難免

即使有很多填寫英文名字的經驗,
我還是在再三確認並且仔細核對之後,
把last name 和first name打反了
而且在考試前4天才發現這個錯誤

有人直接註冊新帳號報名,放棄之前的報名費
有人硬著頭皮去考,事後再改

希望我的經驗能幫助有相同情形的人
notice:看結論可按end

--------------(首先就是寄E-mail)-------

我發現時是1/10日下午兩點
我1/14要考試,台灣時間是考前三天
美東時間是考前4天

首先當然是寄一封信告訴ETS我的問題
http://www.ets.org/toefl/contact/contact_form
請利用上列網址直接寄信給ETS

接著我在1/10日晚上9點開始打電話給ETS
但是一直到凌晨3點都是滿線情形(T^T)
所以我就先去睡覺,在1/11日早上7點再打一次
這次一接就通了
因此我認為尖峰應該是在台灣時間21:00~04:00
也就是美東時間08:00~15:00

修改名字的電話只有這隻:002-1-609-771-7100
↑國際電話服務碼,可換

--------------(接著就是打電話給ETS)------
接通的情形就是,一串語音結束後,語音開始告訴你
這通電話將會錄音以保持服務品質云云
然後按2,再按0,就可以接到服務人員

-------------(接通電話後)---------------
我的服務人員是Jessica,她說話超級快,大概是CNN的2倍快,也很簡潔

以下是我能記憶的對話內容,文長注意
Jessica:@%@#%@#$(忘記了) Please give me your ID number
and !$!#$@%(忘記了)
我:Err...my ETS ID number is XXXXXXX...do I have to speak
those zero of mt registration number?
J:No. I don't need your registration number.

J:Your birthday?
我:May, XXth, XXXX
J:(typing loudly) Address?
我:number xx, t-a-i-d-a-p-t-t road, a-b-c district- kaohsiung city,
and my country is Taiwan.
J:Your name is?
我:Errr...I made a mistake when I type my name, so I have to correct
my name by changing the order of my first name and last name.
J:Yes?
我:So I have to tell you the name I type or the correct name? (破英文)
J:The name you type.
我:OK,the first name is 錯姓, and the last name is 錯名.
J:OK...(typing loudly)

J:OK, you have a test on this Saturday, (接下來忘記原文,大意是)
so 你最好趕快用A4 form傳真給我們你的有效證件以及另一張A4 form paper
上面註明你的問題,你的正確名字,你的ID Number,以及你的Address.
我:So I have to fax you a copy of my passport?
J:Yes, passport. And your ID numer and address. Do you need the
fax number?
我:Yes, give me the fax number.
J:9-7-3-7-3-5-0-3-8-6
我:OK, I will fax you immediately,thank you.
J:You're welcome.
我:Err...how soon can I have my name corrected?
J:Within one day.
我:OK, thank you...Err, can I have your name?
J:You want to have my name?
我:Yes.
J:My name is Jessica.
我:Jessica? OK, thank you.
J:You're welcome.
我:OK, thank you, bye bye.
J:You're welcome, good bye.

--------(see? not so difficult!)---------------------
接著我利用之前有人提供的免費網路傳真
將我事先掃描的護照PDF檔及用word轉成PDF的要求資訊
用那個免費網路傳真傳過去
Fax number直接輸入9737350386
便利商店怎麼打我就不知了

便利商店國際傳真一頁要85元,兩頁要170元阿!!
而且還有可能失敗

我在第二頁寫:
--------------------------------
I have to correct my name by changing the order of first name and last
name.

Correct name:名 姓
First name:名
Last name:姓

Address:
Test date:
Registration number:
ETS ID Number:
----------------------------------


-----------(故事來到了終點)---------

11月11日晚上10點,我收到ETS通知信

Thank you for contacting the TOEFL Program
Dear 名姓,
Regarding your inquiry:
Please note we have corrected your name as requested. The name that will
appear on your January 14, 2012 TOEFL score report is:
Last Name/Family Name: 姓
First Name/Given Name: 名

Please verify that the information which now appears on your iBT profile
exactly matches the identification you will provide on test day.

We wish you success on your TOEFL test.
中略
TRACKING NUMBER:
-----Original Message-----
From:
Sent: 10 Jan 12 00:37:03
To: <[email protected]>
Cc:
Subject: Registration
Below is the result of your feedback form. It was submitted by
(---) on Tuesday, January 10, 2012 at 00:36:52
---------------------------------------------------------------------------
email2:
message: How can I change my first name and last name? I have to correct my
name from "姓名" to "名姓".
And I will take iBt test in this Saturday (01/14/2012), could it be corrected
before my test?
----------------------------------------
EMT+08:00
1/10 13:00發現名字錯
13:37寄信給ETS
1/11 7:10接通ETS服務人員
7:58傳真資料到ETS
21:46收到來信通知名字已經改正

結論:
1.姓名倒置錯誤修正只需要護照影本以及要求的資訊
身分證、駕照、畢業證書、收據、大頭貼什麼都不需要

2.ETS可以在一天內完成名字修正

3.修正名字只能打到ETS office的電話,1-609-771-7100
台北那支0800沒有權限修改

4.還是必須先寄E-mail過去,因為看回信推斷,有e-mail好像ETS比較好建檔

5.傳真號碼是9737350386

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