維修電腦遇到的無奈 - 新竹
By Skylar DavisLinda
at 2021-08-10T11:16
at 2021-08-10T11:16
Table of Contents
維修發生原因:小弟因為前天電腦打開沒有任何反應,去清大附近O陣電腦維修,並告知老闆是急件(論文用的電腦)
然而遇到這些無奈事,跟版友分享:
1.檢測的時候口氣不佳:因為小弟因為對於檢測內容感到疑問,在詢問的時候老闆並沒有很認真地去回答發生原因。只說東西壞了,需要換新。並說「如果我能知道我就是神了」
2.沒有事前提供估價單:我們在放電腦的時候,老闆並沒有提供估價單,只有口頭告知金額。並在後來說只有購買整機才提供估價並在付錢時才提供估價單,這導致我們沒辦法第一時間去查詢其他價格。
3.沒有第一時間商品型號:在修理的時候只有告知是否要用AMD還是英特爾,而沒有第一時間告知全部型號。只有到後面親自去打電話才提供相關型號,以消費者資訊來說,極度不平衡。
4.並沒有提供退下來的廢品:我們在修理時已經明確告知需要剩下來的廢品作為他用。(CPU、主機板、電源供應器)在修理完成取貨的時候老闆只提供主機板,事後也並沒有主動通知有CPU以及電源供應器還在店家,結果我還要隔天親自取才說"我忘了,你再晚一天就要清走"這些導致我當下心情非常地不高興。
5.告知錯誤保固時間:老闆在檢測的時候說我的 i7-8700保固期只有一年,但經過實際查證明明有三年。根據店家長期販賣CPU的經驗,應該不可能發生上述錯誤,所以有極大的瑕疵。
6.電源供應器問題:店家告訴我們電源供應器壞掉,需要換新的。然而在詢問某上市公司的測試工程師後,發現電源供應器正常運轉,感覺有被受騙的感覺。
希望版友真的好好的注意呀....
附上他當天還給我的主機板,這是我拆好的樣子
http://i.imgur.com/6H7aqIk.jpg
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