絕對不會再去牛比蔥崇德店 - 台中
By Kyle
at 2021-09-05T02:20
at 2021-09-05T02:20
Table of Contents
疫情期間很久沒出去用餐,9/4晚上想說久違出去吃個飯,18:30左右打電話訂4大3小的位
置,店家回應今天不能電話訂位需現場候位,並告知目前還有兩組現場候位,評估後約18:
50到現場候位,現場人員說前面尚有一組在等。
不想催促所以一直到19:50約一個小時後進去詢問大概還要多久,此時才跟我說前面還有4
組電話訂位的客人,最快要等到20:10確定電話訂位都取消我們才有位子,如果訂位的人都
有到的話
「我們就不能吃了。」
我問說今天不是不能訂位嗎?店員回答這些是前幾天就訂好的。(那你不會一開始就講??
?)
當下非常不高興,並請主管出來,想告知這整件事情的經過,櫃檯站了4個人說今天主管下
班了,剩下的全部都是工讀生。
真的氣炸了!今天如果你誠實告知我前面有10組客人,我要等也是我心甘情願等,最後沒位
子我摸摸鼻子就算了;現在你明明知道有電話訂位的組別,在詢問前面還有幾組人的時候說
只剩1組人,我們評估等1組的時間還可以接受才留在現場等,如果知道前面還有4+1組就不
會留在現場了。
再來,這麼大一間店,週六晚上沒有主管在,只有「工讀生」在現場?其中一位工作人員表
示會把我講的跟主管報告,你一位「工讀生」的保證有什麼用?
最後,大人餓就算了,3位小孩最大的才4歲,小孩餓了那麼久,等待期間沒有任何一位工作
人員出來了解狀況,也沒有人跟我們說如果電話訂位有到,我們就沒有位子,還要我們進去
問才跟我們說,請問等到20:10沒位子的話我們是要去哪裡吃飯?
以上陳述絕無半點虛假誇大,店家也有我的電話,以前去吃漢口店印象不錯,真的是老鼠屎
壞一鍋粥,晚上好心情都被破壞了
--
置,店家回應今天不能電話訂位需現場候位,並告知目前還有兩組現場候位,評估後約18:
50到現場候位,現場人員說前面尚有一組在等。
不想催促所以一直到19:50約一個小時後進去詢問大概還要多久,此時才跟我說前面還有4
組電話訂位的客人,最快要等到20:10確定電話訂位都取消我們才有位子,如果訂位的人都
有到的話
「我們就不能吃了。」
我問說今天不是不能訂位嗎?店員回答這些是前幾天就訂好的。(那你不會一開始就講??
?)
當下非常不高興,並請主管出來,想告知這整件事情的經過,櫃檯站了4個人說今天主管下
班了,剩下的全部都是工讀生。
真的氣炸了!今天如果你誠實告知我前面有10組客人,我要等也是我心甘情願等,最後沒位
子我摸摸鼻子就算了;現在你明明知道有電話訂位的組別,在詢問前面還有幾組人的時候說
只剩1組人,我們評估等1組的時間還可以接受才留在現場等,如果知道前面還有4+1組就不
會留在現場了。
再來,這麼大一間店,週六晚上沒有主管在,只有「工讀生」在現場?其中一位工作人員表
示會把我講的跟主管報告,你一位「工讀生」的保證有什麼用?
最後,大人餓就算了,3位小孩最大的才4歲,小孩餓了那麼久,等待期間沒有任何一位工作
人員出來了解狀況,也沒有人跟我們說如果電話訂位有到,我們就沒有位子,還要我們進去
問才跟我們說,請問等到20:10沒位子的話我們是要去哪裡吃飯?
以上陳述絕無半點虛假誇大,店家也有我的電話,以前去吃漢口店印象不錯,真的是老鼠屎
壞一鍋粥,晚上好心情都被破壞了
--
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