有屏東縣使用Hinet浮動IP不能連PSN的嗎? - 屏東
By Sandy
at 2021-04-12T12:26
at 2021-04-12T12:26
Table of Contents
※ [本文轉錄自 PlayStation 看板 #1WSegF-U ]
作者: nvidiaxp (風花水月) 看板: PlayStation
標題: [問題] 有屏東使用Hinet浮動IP不能連PSN的嗎?
時間: Sun Apr 11 13:35:07 2021
我住屏東地區使用中華電信光纖300m,一般都是用浮動IP上網與玩PS4
4/8起不能連ptt本來不以為意,以為是網路維護,過一天應該就會正常
但昨天4/10嚴重到連PS4的網路服務都連不上,數位遊戲完全都不能玩(需網路驗證)
再測試連到PTT發現還是不能連線,
打到客服專線反應PTT與PS4連線異常問題,客服請我換固定IP後PTT與PS4均連線正常
客服說因為可能是單方面封鎖,所以他們無法處理。
解決方案就是要客戶自己加裝IP分享器設定固定IP,再連線到本來異常的網站或服務
甚至要客戶自己佐證哪個浮動IP不能連線,當下只能查修你提供的那個浮動IP
還要客戶提供PTT與PSN網路服務的IP給他們查。
由於消極的處理態度讓我十分不滿,我要求客服主管與工程師與我聯絡
並已經MAIL提供多張tracert PTT無法連線的佐證圖片
由於我這怎麼連幾乎都是111.242開頭的浮動IP,無法連線到PTT與PS伺服器
僅一次連上1.173開頭的浮動IP,可以連線到PTT
反正要客戶自己佐證也提供了,只能靜後通知。
有屏東縣的Hinet板友也使用浮動IP不能登入PSN和PTT的嗎?
在寬頻版已經看到蠻多人回報連線PTT異常了
--
作者: nvidiaxp (風花水月) 看板: PlayStation
標題: [問題] 有屏東使用Hinet浮動IP不能連PSN的嗎?
時間: Sun Apr 11 13:35:07 2021
我住屏東地區使用中華電信光纖300m,一般都是用浮動IP上網與玩PS4
4/8起不能連ptt本來不以為意,以為是網路維護,過一天應該就會正常
但昨天4/10嚴重到連PS4的網路服務都連不上,數位遊戲完全都不能玩(需網路驗證)
再測試連到PTT發現還是不能連線,
打到客服專線反應PTT與PS4連線異常問題,客服請我換固定IP後PTT與PS4均連線正常
客服說因為可能是單方面封鎖,所以他們無法處理。
解決方案就是要客戶自己加裝IP分享器設定固定IP,再連線到本來異常的網站或服務
甚至要客戶自己佐證哪個浮動IP不能連線,當下只能查修你提供的那個浮動IP
還要客戶提供PTT與PSN網路服務的IP給他們查。
由於消極的處理態度讓我十分不滿,我要求客服主管與工程師與我聯絡
並已經MAIL提供多張tracert PTT無法連線的佐證圖片
由於我這怎麼連幾乎都是111.242開頭的浮動IP,無法連線到PTT與PS伺服器
僅一次連上1.173開頭的浮動IP,可以連線到PTT
反正要客戶自己佐證也提供了,只能靜後通知。
有屏東縣的Hinet板友也使用浮動IP不能登入PSN和PTT的嗎?
在寬頻版已經看到蠻多人回報連線PTT異常了
--
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