新竹 鼎盛十里 食材掉到地上直接拿給客人 - 新竹
By Kristin
at 2017-05-20T23:02
at 2017-05-20T23:02
Table of Contents
餐廳名稱:鼎盛十里 鍋の物
地址:新竹 關新東路199號
電話:03 578 5959
消費時間:2017/05/20
事發經過:
晚上到鼎盛十里用餐,先看到醬料區碟子不乾淨(有兩個碟子有醬料汙漬),
然後服務生送餐時,又因為不細心把一些餐盤火鍋料掉在地上,
口頭上說要幫我們換新的火鍋料,結果我站在廚房布簾外觀察,
發現服務生直接把剛剛撿起來的火鍋料洗都沒洗,就重新擺盤,
另有一個蹲在地上好像在整理髒餐具的服務生,也沒洗手就碰食材一起幫忙擺。
跟主管反應後,主管說應該是員工個人行為,說服務生自已也嚇到了,
但從醬料區的餐具髒汙到員工沒洗食材這件事,我不相信這是個人行為,
服務生大概沒想到我會在布簾外觀察,當我直接戳破她沒換也沒洗食材這件事,
她一句話都說不出來,最後我們完全沒吃,請店家退錢就走了,
看似高檔裝潢,服務態度跟食材整理方式都讓人不敢恭維。
--
我是咔咔...
--
地址:新竹 關新東路199號
電話:03 578 5959
消費時間:2017/05/20
事發經過:
晚上到鼎盛十里用餐,先看到醬料區碟子不乾淨(有兩個碟子有醬料汙漬),
然後服務生送餐時,又因為不細心把一些餐盤火鍋料掉在地上,
口頭上說要幫我們換新的火鍋料,結果我站在廚房布簾外觀察,
發現服務生直接把剛剛撿起來的火鍋料洗都沒洗,就重新擺盤,
另有一個蹲在地上好像在整理髒餐具的服務生,也沒洗手就碰食材一起幫忙擺。
跟主管反應後,主管說應該是員工個人行為,說服務生自已也嚇到了,
但從醬料區的餐具髒汙到員工沒洗食材這件事,我不相信這是個人行為,
服務生大概沒想到我會在布簾外觀察,當我直接戳破她沒換也沒洗食材這件事,
她一句話都說不出來,最後我們完全沒吃,請店家退錢就走了,
看似高檔裝潢,服務態度跟食材整理方式都讓人不敢恭維。
--
我是咔咔...
--
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