抱怨 香和牛排服務態度差 - 宜蘭
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By Xanthe
at 2015-01-03T20:03
at 2015-01-03T20:03
Table of Contents
冬山香和牛排生意好
客人多忙不過來是常有的事
但是服務態度這麼差真的是讓人一肚子氣 = =
晚上快七點左右到店要吃飯
本來的用餐區沒位置
被趕到隔壁去
找了個沒人的位置坐下
店員先端走空盤,留下一堆用過的衛生紙跟餐具
過了十分鐘才又有店員來這邊收桌子
結果還不是收有客人坐的桌
竟然是先收沒人坐的空桌!
請他幫我們收桌子,還說我現在在忙等一下再來收
等了5分鐘才有人來收!
收完桌子後,就沒人來理我們 = =
過了3分鐘有人又來收桌子,
他問我們說你們吃飽了吧(又想收桌子嗎?= =)
跟他說我們要點餐,
服務員很驚訝的說你們要點餐!
就走掉了= =
另一位服務人員來要我們去坐隔壁,
我們已經在這等了快20分鐘,
你不來招呼還要我們移動,
有沒有搞錯啊!
態度很差的要我們去坐隔壁,
當然不想移動,
還答了一句「喔」,很不甘不願的點餐
等了30分鐘才能吃到餐點,
整個很不爽,覺得很委屈
閃光吃到一半覺得哪裡不對勁
才發現沒有醬= =
去問服務人員,
竟然還要閃光自己端過來,
是有沒有這麼扯
最後端上來的酥皮濃湯,
還烤的不夠熟,酥皮沒有張開,糊在一起的感覺
濃湯也淡的沒有味道
整個超不滿意
以後再也不來吃了
對了,連餐具都是我們自己去拿自己舖好的
到底服務在哪裡
--
Sent from my Android
--
客人多忙不過來是常有的事
但是服務態度這麼差真的是讓人一肚子氣 = =
晚上快七點左右到店要吃飯
本來的用餐區沒位置
被趕到隔壁去
找了個沒人的位置坐下
店員先端走空盤,留下一堆用過的衛生紙跟餐具
過了十分鐘才又有店員來這邊收桌子
結果還不是收有客人坐的桌
竟然是先收沒人坐的空桌!
請他幫我們收桌子,還說我現在在忙等一下再來收
等了5分鐘才有人來收!
收完桌子後,就沒人來理我們 = =
過了3分鐘有人又來收桌子,
他問我們說你們吃飽了吧(又想收桌子嗎?= =)
跟他說我們要點餐,
服務員很驚訝的說你們要點餐!
就走掉了= =
另一位服務人員來要我們去坐隔壁,
我們已經在這等了快20分鐘,
你不來招呼還要我們移動,
有沒有搞錯啊!
態度很差的要我們去坐隔壁,
當然不想移動,
還答了一句「喔」,很不甘不願的點餐
等了30分鐘才能吃到餐點,
整個很不爽,覺得很委屈
閃光吃到一半覺得哪裡不對勁
才發現沒有醬= =
去問服務人員,
竟然還要閃光自己端過來,
是有沒有這麼扯
最後端上來的酥皮濃湯,
還烤的不夠熟,酥皮沒有張開,糊在一起的感覺
濃湯也淡的沒有味道
整個超不滿意
以後再也不來吃了
對了,連餐具都是我們自己去拿自己舖好的
到底服務在哪裡
--
Sent from my Android
--
Tags:
宜蘭
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