態度惡劣的大都會司機(原287) - 台北內湖區
By Victoria
at 2017-08-16T10:02
at 2017-08-16T10:02
Table of Contents
惡劣的大都會司機 郭燿彰
今天一如往常帶二個小朋友(1Y&3Y)搭車,
從東湖社區站搭"內湖幹線(原287)"至明湖國中站
下車時間約四點五十,
讓我超生氣的是下車時車門夾到了我女兒,
還害我兒子撞到門真的超生氣,
我們並不是到站才起身下車,
我們還沒到站就已先起身走到後門等待,
在我們前面還有一位乘客也要下車,
在他下車後司機立刻關門,關門前都不用再三確認嗎?
打去大都會客服0800,也打去大都會東湖總站,
只敷衍道歉,表示會去看影像就不了了之,
最重要的是打兩通電話,
兩方也完全沒有要跟我留下聯絡方式處理,
真是誇張到極點!!!!!!!!!!
這就是大都會的服務品質,
服務態度接電話品質一直停留在80年代
--
今天一如往常帶二個小朋友(1Y&3Y)搭車,
從東湖社區站搭"內湖幹線(原287)"至明湖國中站
下車時間約四點五十,
讓我超生氣的是下車時車門夾到了我女兒,
還害我兒子撞到門真的超生氣,
我們並不是到站才起身下車,
我們還沒到站就已先起身走到後門等待,
在我們前面還有一位乘客也要下車,
在他下車後司機立刻關門,關門前都不用再三確認嗎?
打去大都會客服0800,也打去大都會東湖總站,
只敷衍道歉,表示會去看影像就不了了之,
最重要的是打兩通電話,
兩方也完全沒有要跟我留下聯絡方式處理,
真是誇張到極點!!!!!!!!!!
這就是大都會的服務品質,
服務態度接電話品質一直停留在80年代
--
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