布納咖啡店回收未食用麵包給後來客人 - 桃園中壢
By Rosalind
at 2020-11-11T21:14
at 2020-11-11T21:14
Table of Contents
簡要說明=>
該男服務生將我們這六人桌上未食用且擺在桌上已超過一小時的”餐包“
拿去加熱再烤過之後”給另一桌我們後來的同事“
背景介紹
今天大家聚餐於該知名咖啡店
共60名,我們收到的通知為"15:40~17:20"之間都可到該店憑
“已點餐的餐卷”,愈時之後喪失“用餐權利”
事發經過
15:40之後大家陸續入座用餐,而我坐在六人桌
我們很快也就開始上餐
也因為都有加套餐,
“套餐中包含湯,餐包,飲料跟水果”
而餐包也都放在我們中間
邊用餐邊聊天
17:00另幾名同事到店並坐於另一桌
17:05該服務生到我們這一桌
詢問桌上還有一個完整的餐包,我們是否都有食用
(但因為我們這桌有人先行離開,所以並不清楚是否都有食用)
所以無法回答
然後該服務生就說要將桌上這個完整的餐包拿去加熱過後
再給我們後來的幾名同事那一桌
這時我們以為自己聽錯太過震驚而喪失反應
17:10該服務生將餐包加熱後再送到我們同事那一桌
這時我就請該服務生過來再度詢問這樣的做法是否妥當
蒼天啊~~~~
該服務生的說法超級振振有詞的
因為你們是60個人用餐,準備的是60人份的餐點
所以如果你們未食用的應該就也是屬於聚餐的這群人的
拿“已經放在桌上一個多小時的餐包”加熱後
當然可以再給後來的同事
而且該服務生還說送餐時有跟同事說明
也因為有這樣的再次詢問的動作
所以能夠推論同事桌上的就是剛剛從我們這拿走的餐包
(之後我們先問同事服務生有沒有特別說什麼,
同事回應就說幫你們上餐包,代表根本沒說明)
有關這樣的事情
1.該咖啡店是“套餐式”出餐並不是“吃到飽”供餐
怎麼可以說後來的人就是拿取別人剩下的?
而是應該一份份算好後送餐的
就算你後廚都已經一次加熱好
之後因為來的人時間不一而反覆加熱
沒看到就算了
拿著在別人桌上“已經一個多小時的餐包”
再加熱送出是否太扯
2.無論我們桌上的餐包是“服務人員送錯,多給的”
又或是我們“有人吃飽了不吃了”
都不應該拿著“已經放在桌上一個多小時”
我們還邊吃飯邊口沫橫飛地聊天
“上面已經不知沾到了灰塵或是口水的餐包”
再加熱後送給後來的“顧客”
3.給大家的忠告
如果有部門或團體聚餐請儘早入座
要不然不知道你桌上的餐包是從哪來的
就該服務生振振有詞的態度
也會擔心一般上門的顧客是否會遭受一樣的對待?
--
Tags:
咖啡店
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