小文肉羹魯肉飯很差的態度 - 基隆
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By Andrew
at 2013-07-07T00:48
at 2013-07-07T00:48
Table of Contents
7/6 晚間8點左右我載了母親大人下班
想說要來吃一下好久沒有吃的小文魯肉飯(位在安一路44號)
一進到店裡我就先去找位子,我媽媽負責去點餐
但過了許久,我聽到我媽喊了好幾次
都沒人回應她,還有一位藍色衣服的阿姨就站在她前方
但是完全當作沒有聽到?????????
當時我找到的位置是店內較裡面的(不是通過中間的門到隔壁的)
完全可以清楚聽到跟看到她們工作的情形
嚴格來說我媽媽在點餐的地方講了三遍我們要的餐點
我找到的位置都可以聽得一清二楚
站在她前方的那位藍衣服阿姨依舊無動於衷
她附近其它來來去去忙碌的店員阿姨也是
然後我就站起來了,走到我媽媽身旁想弄清楚是怎麼一回事
我媽就有點生氣的說「連理都不理人」
因為真的很想吃,我當下馬上又看著那位藍衣阿姨說「請問可以點嗎?」
她還瞄了我一下,但依舊是不理人
後來我跟我媽餓著肚子又生氣的離開了這家店
這家店我算是從小吃到大的,以前都會覺得看到老闆娘很親切
但今天沒看到老闆娘,然後她的員工態度又這麼差
不曉得是哪門子的員工訓練,站在她面前要點餐
連理都不理,就算在忙,也可以回應「請稍等一下」吧?
這不是很基本的服務業態度嗎?
我不懂是為什麼站在她面前點餐她可以忽略這麼多遍
版上有人遇過這種情形嗎??
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