家樂福之買貴退差價 - 家樂福
By Barb Cronin
at 2019-05-07T20:04
at 2019-05-07T20:04
Table of Contents
4/30去家樂福買日用品時,
順便看一下冷氣,
剛好在作促銷,
來到我想要的價位,
因是檔期最後1天,
跟業務確認過後,
只要未裝機都可退貨,
所以我買了3台富士通
ASCG022KMTB/AOCG022KMTB
結帳價$22900,
回饋$2400家電抵用券。
5/1上網確認規格評價等資料,
看到特力屋網站賣$20953
https://i.imgur.com/QHU44t1.jpg
差了快兩千,
想到家樂福有買貴退差價,
於是致電客服詢問,
客服回答是比價對象限連鎖實體賣場,
特力屋可以但特力屋網站不行,
網路購物僅限pchome、yahoo跟momo直營的購物網站,
就這樣沒得退差價。
5/5在momo看到賣$21358,
https://imgur.com/SfyH1vs.jpg
又打電話給客服確認,
得到的回答主要是家樂福有回饋$2400家電抵用券
跟30萬點紅利,
這樣比momo便宜,
所以沒得退價差。
我有跟她說您們網站的說明,
https://www.carrefour.com.tw/faq.html
"只要會員您發現有與家樂福販售的相同商品,其售價更便宜,我們退您差價金額。"
只說"售價"沒說要包含回饋活動,
她說這樣對她們不公平。
以上就是我買貴退差價的失敗經驗,
如果有強者可以退成功,
也請分享一下經驗。
--
順便看一下冷氣,
剛好在作促銷,
來到我想要的價位,
因是檔期最後1天,
跟業務確認過後,
只要未裝機都可退貨,
所以我買了3台富士通
ASCG022KMTB/AOCG022KMTB
結帳價$22900,
回饋$2400家電抵用券。
5/1上網確認規格評價等資料,
看到特力屋網站賣$20953
https://i.imgur.com/QHU44t1.jpg
差了快兩千,
想到家樂福有買貴退差價,
於是致電客服詢問,
客服回答是比價對象限連鎖實體賣場,
特力屋可以但特力屋網站不行,
網路購物僅限pchome、yahoo跟momo直營的購物網站,
就這樣沒得退差價。
5/5在momo看到賣$21358,
https://imgur.com/SfyH1vs.jpg
又打電話給客服確認,
得到的回答主要是家樂福有回饋$2400家電抵用券
跟30萬點紅利,
這樣比momo便宜,
所以沒得退價差。
我有跟她說您們網站的說明,
https://www.carrefour.com.tw/faq.html
"只要會員您發現有與家樂福販售的相同商品,其售價更便宜,我們退您差價金額。"
只說"售價"沒說要包含回饋活動,
她說這樣對她們不公平。
以上就是我買貴退差價的失敗經驗,
如果有強者可以退成功,
也請分享一下經驗。
--
Tags:
家樂福
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