大家去店裡買東西時的感覺? - 新北泰山
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By Sandy
at 2010-10-26T01:06
at 2010-10-26T01:06
Table of Contents
小的現在的工作是在店裡做銷售
覺得自己很認真也很積極去充實知識
但是業績一直處於平平的狀況
相較於其他的銷售員
只是冷淡的服務客人也沒有特別的解說產品
業績也比我好
實在不解 到底客人想要的是什麼?
1.我的習慣是先介紹店內活動(折扣)
再讓客人先找自己喜歡的商品
如果要試穿或想了解特性再做介紹
其他時間就待在客人一定距離等待客人訊問或需要
2.有些客人是喜歡一進門就有銷售員跟著詳細介紹
並嚐試經由銷售員推薦的商品
3.或者是根本不需要理,要結帳時再來就行
所以大家喜歡的是保持一定距離等待有需要再向前?
還是不斷的介紹甚至跟你們聊天?
希望大家可以給我一點意見
感謝 謝謝: )
--
覺得自己很認真也很積極去充實知識
但是業績一直處於平平的狀況
相較於其他的銷售員
只是冷淡的服務客人也沒有特別的解說產品
業績也比我好
實在不解 到底客人想要的是什麼?
1.我的習慣是先介紹店內活動(折扣)
再讓客人先找自己喜歡的商品
如果要試穿或想了解特性再做介紹
其他時間就待在客人一定距離等待客人訊問或需要
2.有些客人是喜歡一進門就有銷售員跟著詳細介紹
並嚐試經由銷售員推薦的商品
3.或者是根本不需要理,要結帳時再來就行
所以大家喜歡的是保持一定距離等待有需要再向前?
還是不斷的介紹甚至跟你們聊天?
希望大家可以給我一點意見
感謝 謝謝: )
--
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