何嘉仁書局的服務態度讓人傻眼 - 三重
By Jake
at 2013-09-22T18:08
at 2013-09-22T18:08
Table of Contents
因為這一年常去何嘉仁買書和文具，就想說來辦個會員(可打9折)
雖然沒有網路書店便宜，就是享受一種現挑現買的感覺XD
今天打電話去問一本書，想問有沒有現貨，對話如下
店員:%^%&%(%%^你好，(你是甚麼書局都講不清楚)
我:請問是三重何嘉仁書局嗎?
店:對
我:您好，想請您幫我查一本書，書名是...
店:稍等喔
.........
店:書名?
我:XXXXX
店:沒有這本書，ISBN碼13碼是甚麼?
我:稍等我查一下(立馬GOOGLE)，號碼是....
店:查不到喔!
我:那可以幫我訂這本書嗎?
店:查不到這本書就是沒有喔!我們沒辦法幫你訂，謝謝掰掰(掛)
我就降被掛電話了.....心中一肚子WTF
稍晚打去誠品，店員很親切的幫我留下了書名、ISBN碼還有我的電話
並請我稍等五分鐘，他們會再回電給我。
不到五分鐘的時間就來電說確定有書，可以幫我留。
這時就覺得....我到底要何嘉仁的會員幹嘛啦~~~~~~(炸裂)
--
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