不推薦鴻金寶的麥當勞 服務很糟糕 - 新莊
By Sandy
at 2018-08-16T20:58
at 2018-08-16T20:58
Table of Contents
我有麥當勞報報的冰綠茶買一送一
這家服務很糟糕 我去點餐 女店員沒有微笑 也沒有說(你好)
我就直接在她面對點兌換優惠 她剛開始還沒看清楚就要操作POS機
後來又看一次我手機畫面
問我外帶嗎 是
問我要紙袋嗎 是
結帳完畢也沒跟我說謝謝
也沒按照SOP請我站在右邊稍後
還是根據我買麥當勞多年的經驗自己退到旁邊
結果我兩杯飲料好了 我 超 傻 眼
這時候按照SOP就是飲料裝袋子
並且大聲報 外帶APP買一送一的冰綠茶好囉
結果完全沒有 直接把兩杯冰綠茶放在櫃台
我還自己拿起紙袋撐開 把我飲料放進去 領取我的發票走人
超級傻眼的阿 這家麥當勞服務我真的很驚 很傻眼 很無言
你如果說客人很多就算了
麥當勞飄在空中的螢幕 就是給員工看餐點的部分
明明才4張單子左右 排隊的人潮也才2~3位 而且開兩個點餐櫃檯
超無言的啦
https://imgur.com/h8X2afV.jpg
https://imgur.com/WwLHP33.jpg
--
這家服務很糟糕 我去點餐 女店員沒有微笑 也沒有說(你好)
我就直接在她面對點兌換優惠 她剛開始還沒看清楚就要操作POS機
後來又看一次我手機畫面
問我外帶嗎 是
問我要紙袋嗎 是
結帳完畢也沒跟我說謝謝
也沒按照SOP請我站在右邊稍後
還是根據我買麥當勞多年的經驗自己退到旁邊
結果我兩杯飲料好了 我 超 傻 眼
這時候按照SOP就是飲料裝袋子
並且大聲報 外帶APP買一送一的冰綠茶好囉
結果完全沒有 直接把兩杯冰綠茶放在櫃台
我還自己拿起紙袋撐開 把我飲料放進去 領取我的發票走人
超級傻眼的阿 這家麥當勞服務我真的很驚 很傻眼 很無言
你如果說客人很多就算了
麥當勞飄在空中的螢幕 就是給員工看餐點的部分
明明才4張單子左右 排隊的人潮也才2~3位 而且開兩個點餐櫃檯
超無言的啦
https://imgur.com/h8X2afV.jpg
https://imgur.com/WwLHP33.jpg
--
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