一星負評控吃不飽! 店家怒:五人點兩 - 高雄
By Jack
at 2019-11-30T23:18
at 2019-11-30T23:18
Table of Contents
一星負評控吃不飽! 店家怒:五人點兩份餐
記者 林佑璇 / 攝影 徐克誠 報導2019/11/30 12:51
高雄有家長帶著小朋友到餐廳用餐,後續在網路給出一顆星負評,控訴店家對親子不友善
,結果惹怒店家回擊,提供監視器,反控家長放任小朋友亂畫菜單不管,還在店門口換尿
布,影響其他顧客用餐,雙方各說各話,在網路上隔空交火。
餐廳監視器拍下,兩名家長帶著三個小朋友到店內用餐,店員還幫拿兒童椅,看似一切正
常,但後續家長卻在網上給出一星評價。 說店家餐點分量小,連女生都吃不飽,而且對
親子家庭極不友善,小孩稍吵,就被瞪白眼,沒考量到帶小孩的處境,極不推薦,但店家
監視器卻看到小朋友拿菜單當畫紙塗鴉,一開始店員上前提醒,但沒過幾分鐘,小朋友又
拿菜單起來亂畫,家長不但沒制止,還甚至帶著小朋友在店家門口換尿布。當時還有其他
客人在用餐,讓店員傻眼,對於家長給出一星評價,店家也一一回擊,說客人亂評價,當
時五個人點兩份主餐說吃不飽,把店家的菜單給小孩當畫紙,被告知還裝作沒聽到,跟同
行友人抱怨態度差
但實際到被指控的店家,鐵門半開還沒營業,問裡頭的員工卻又轉為低調。 當事店家員
工:「客人百百種,我也不知道要說什麼,就你們也很無奈,對啊,那邊畫畫對你們來
說是不是也是困擾,那種(菜單)沒有幾張,別人如果要用怎麼辦。」
民眾:「店家的不滿也有道理,兩方都是有道理的,但是如果可以的話,我覺得是直接
提出建議是比較合理的,不要直接給一顆星,不然真的會影響蠻多後面的生意。」 小朋
友不受控,家長有家長的困難,但店家做生意,維持店內環境也不容易,但這回雙方發
生糾紛,對於對方的處理態度都不能諒解,各自在網上互打,現在媽媽臉書也關閉,兩
敗俱傷。
新聞影片連結
https://www.youtube.com/watch?v=rySolX7u1tE
--
根本就是奧客還故意給低評價.....
https://www.ettoday.net/news/20191130/1591393.htm
還有人搜出顧客臉書,發現對方是某國小老師,更是傻眼留言,「身為老師還這樣當奧客
,真是誤人子弟」、「同時當老師又當恐龍家長也算有本事了」、「真的是老師嗎?耳、
心兩個字應該不會寫」、「千錯萬錯都別人的錯,竟然還是為人師表……我對未來國家主
人翁的教育堪憂」。不過因為引起爭議,目前該位顧客臉書已關閉,至「愛食記」網站查
詢,1星評論文似乎也已刪除。
--
記者 林佑璇 / 攝影 徐克誠 報導2019/11/30 12:51
高雄有家長帶著小朋友到餐廳用餐,後續在網路給出一顆星負評,控訴店家對親子不友善
,結果惹怒店家回擊,提供監視器,反控家長放任小朋友亂畫菜單不管,還在店門口換尿
布,影響其他顧客用餐,雙方各說各話,在網路上隔空交火。
餐廳監視器拍下,兩名家長帶著三個小朋友到店內用餐,店員還幫拿兒童椅,看似一切正
常,但後續家長卻在網上給出一星評價。 說店家餐點分量小,連女生都吃不飽,而且對
親子家庭極不友善,小孩稍吵,就被瞪白眼,沒考量到帶小孩的處境,極不推薦,但店家
監視器卻看到小朋友拿菜單當畫紙塗鴉,一開始店員上前提醒,但沒過幾分鐘,小朋友又
拿菜單起來亂畫,家長不但沒制止,還甚至帶著小朋友在店家門口換尿布。當時還有其他
客人在用餐,讓店員傻眼,對於家長給出一星評價,店家也一一回擊,說客人亂評價,當
時五個人點兩份主餐說吃不飽,把店家的菜單給小孩當畫紙,被告知還裝作沒聽到,跟同
行友人抱怨態度差
但實際到被指控的店家,鐵門半開還沒營業,問裡頭的員工卻又轉為低調。 當事店家員
工:「客人百百種,我也不知道要說什麼,就你們也很無奈,對啊,那邊畫畫對你們來
說是不是也是困擾,那種(菜單)沒有幾張,別人如果要用怎麼辦。」
民眾:「店家的不滿也有道理,兩方都是有道理的,但是如果可以的話,我覺得是直接
提出建議是比較合理的,不要直接給一顆星,不然真的會影響蠻多後面的生意。」 小朋
友不受控,家長有家長的困難,但店家做生意,維持店內環境也不容易,但這回雙方發
生糾紛,對於對方的處理態度都不能諒解,各自在網上互打,現在媽媽臉書也關閉,兩
敗俱傷。
新聞影片連結
https://www.youtube.com/watch?v=rySolX7u1tE
--
根本就是奧客還故意給低評價.....
https://www.ettoday.net/news/20191130/1591393.htm
還有人搜出顧客臉書,發現對方是某國小老師,更是傻眼留言,「身為老師還這樣當奧客
,真是誤人子弟」、「同時當老師又當恐龍家長也算有本事了」、「真的是老師嗎?耳、
心兩個字應該不會寫」、「千錯萬錯都別人的錯,竟然還是為人師表……我對未來國家主
人翁的教育堪憂」。不過因為引起爭議,目前該位顧客臉書已關閉,至「愛食記」網站查
詢,1星評論文似乎也已刪除。
--
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