Re: 酋長電器 跟大家說聲抱歉 - 台南
By Margaret
at 2021-07-12T22:09
at 2021-07-12T22:09
Table of Contents
今天下午二點酋長電器的業務和王先生一起過來,王先生好幾次不斷的躹躬道歉,說自己
太衝動才會如此回覆,業務也是一直說抱歉
洗好的舊冷氣機也送回來了
這件事就告一段落
希望王先生吸取這次的經驗
人與人是互相尊重的
大金冷氣的問題,我試了板友提供的方法,降低溫度,沒之前的濕度的感覺,也比較沒味
道了
會再持續觀察
感謝各位板友們,非常感謝!
補充一下
我家原本有三菱、國際
因為親戚推大金,所以試看看
之前的品牌並沒有味道,而大金一裝就有,但不是臭酸的味道,是像塑膠速利康的味道
以為是新機或是安裝當天有用速利康,所以才會等差不多一個禮拜反應這個問題
本來已經有越來越淡的感覺,但這前幾天又開始了
有問一下身邊安裝過大金的人,有些說要持續吹一陣子才不會
畢竟我只有晚上會開,可能需要再給它時間吧
王先生那時有請大金客服跟我聯繫
對方也很快的派維修人員要來看,那時味道有變淡,所以我跟對方說我再觀察一陣子,再
不行就請維修人員來
※ 引述《skywang0129 (Skyman)》之銘言:
: 有關在網路平台上做了相當不友善及傷害性的言論,在此對客戶黃小姐本人及曾經支持
過
: 的客戶至上萬分歉意
: 1.發文前也親自與黃小姐認錯道歉,不奢求原諒但無比的懊悔,我講了很多不禮貌的話
,
: 態度也非常差勁,其實你也只是想要得到我的回覆,我卻講這種話,是我的錯,真的抱
歉
: ,也講了扭曲事實的話,把你塑造成一個奧客,事實上你也只是追求妳應得的,我這種
態
: 度真的非常不好,真的對不起
: 2.很多服務過的客人,如果讓你們不滿真的非常抱歉,如果可以的話連絡我,我看有什
麼
: 可以改善的,我們來幫你想辦法
: 3.跟曾經支持過我的鄉民,說聲抱歉,我讓你們失望了,謝謝你們的支持,是我做的不
好
: ,很對不起大家
: 4. 再次對黃小姐本人致歉,也再次跟我服務過的客戶致歉,我忘記了當初的初衷,情
緒
: 控制也非常不當,這件事真的打醒我了,或許你們有對我公司服務上有不太滿意的地方
,
: 也請給我們機會重新來過
: 最後感謝黃小姐接受我及公司的致歉,謝謝大家的關心和指教,我錯了,對不起
--
太衝動才會如此回覆,業務也是一直說抱歉
洗好的舊冷氣機也送回來了
這件事就告一段落
希望王先生吸取這次的經驗
人與人是互相尊重的
大金冷氣的問題,我試了板友提供的方法,降低溫度,沒之前的濕度的感覺,也比較沒味
道了
會再持續觀察
感謝各位板友們,非常感謝!
補充一下
我家原本有三菱、國際
因為親戚推大金,所以試看看
之前的品牌並沒有味道,而大金一裝就有,但不是臭酸的味道,是像塑膠速利康的味道
以為是新機或是安裝當天有用速利康,所以才會等差不多一個禮拜反應這個問題
本來已經有越來越淡的感覺,但這前幾天又開始了
有問一下身邊安裝過大金的人,有些說要持續吹一陣子才不會
畢竟我只有晚上會開,可能需要再給它時間吧
王先生那時有請大金客服跟我聯繫
對方也很快的派維修人員要來看,那時味道有變淡,所以我跟對方說我再觀察一陣子,再
不行就請維修人員來
※ 引述《skywang0129 (Skyman)》之銘言:
: 有關在網路平台上做了相當不友善及傷害性的言論,在此對客戶黃小姐本人及曾經支持
過
: 的客戶至上萬分歉意
: 1.發文前也親自與黃小姐認錯道歉,不奢求原諒但無比的懊悔,我講了很多不禮貌的話
,
: 態度也非常差勁,其實你也只是想要得到我的回覆,我卻講這種話,是我的錯,真的抱
歉
: ,也講了扭曲事實的話,把你塑造成一個奧客,事實上你也只是追求妳應得的,我這種
態
: 度真的非常不好,真的對不起
: 2.很多服務過的客人,如果讓你們不滿真的非常抱歉,如果可以的話連絡我,我看有什
麼
: 可以改善的,我們來幫你想辦法
: 3.跟曾經支持過我的鄉民,說聲抱歉,我讓你們失望了,謝謝你們的支持,是我做的不
好
: ,很對不起大家
: 4. 再次對黃小姐本人致歉,也再次跟我服務過的客戶致歉,我忘記了當初的初衷,情
緒
: 控制也非常不當,這件事真的打醒我了,或許你們有對我公司服務上有不太滿意的地方
,
: 也請給我們機會重新來過
: 最後感謝黃小姐接受我及公司的致歉,謝謝大家的關心和指教,我錯了,對不起
--
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