Lusso hair活動疏忽道歉說明 - 省錢

By Skylar DavisLinda
at 2011-10-17T16:00

Table of Contents

原訂19.20日35名免費燙或染客人

因內部員工作業疏失部分員工未完全了解活動內容及預約時間

使11點準時預約的客人約不進來權益受損

本次活動起因是因為所有客人對LUSSO的支持

在2店開幕前做此活動回饋客人

但卻導致網友及客人反感

LUSSO HAIR在此深感歉疚

至上12萬分歉意

在此對所有網友客人道歉

並且在開幕後的10/26.10/27日加開24位名額

預約26日27日免費燙染時間為 10月18日早上10點30分開始預約

--

Tags: 省錢

All Comments

By Barb Cronin
at 2011-10-21T13:28

所以你是員工還是客人？再騙嘛！

By Daph Bay
at 2011-10-26T09:47

從原本35個名額降成24個真有誠意的道歉

By Connor
at 2011-10-29T16:18

真有誠意，永遠不會去這間店消費，也不會推薦親朋好友去

By Delia
at 2011-10-30T20:13

店家也說詞反覆而且你還刪掉原先那篇文章

By Anthony
at 2011-11-04T06:20

噓

By Anthony
at 2011-11-06T14:25

本版第一噓獻給你了

By Regina
at 2011-11-09T02:09

廣告文+員工

By Connor
at 2011-11-11T01:25

真的不好意思，不是從35名改為24名，是為了回饋客人在
加開24個名額，真的很抱歉

By Tristan Cohan
at 2011-11-14T02:55

所以貴公司今日幾點開始提供預約為何這麼多人說詞這麼多套

By Connor
at 2011-11-16T06:21

請問預約的時間是自己決定嘛，還是有固定場次呢？

By Iris
at 2011-11-20T21:41

19，20日的預約為11點，但部分員工未了狀況導致疏失

By Wallis
at 2011-11-23T03:26

補充：我想問的是可預約染燙的時間(就是幾點到場)感謝 XD

By Carol
at 2011-11-26T15:48

所以hairdo版那篇第一噓就不是污賴你囉? 你就是廣告文無誤!

By Agatha
at 2011-11-28T01:15

假顧客真廣告不劣嗎???????????????

By Ophelia
at 2011-11-29T12:53

好丟臉的小人步數

By William
at 2011-11-30T10:55

漬~~~

By Megan
at 2011-12-03T14:41

你能不能提出證明19 20兩天免費服務的證明呢?
不然怎麼看都像是騙局一場

By Charlie
at 2011-12-08T02:35

廣告文版主快處理

By Isabella
at 2011-12-08T05:43

看是照片還是部落格心得文 (你們不是最愛玩這招? 呵呵)

By Jessica
at 2011-12-11T19:53

不是每一句對不起都能夠換來一句沒關係，凸

By Michael
at 2011-12-15T07:58

35個免費的客人呢?

By John
at 2011-12-17T05:46

本篇又再打了一次廣告XD 還疏忽勒~原來的35名客人勒?

By Harry
at 2011-12-18T17:00

原本的35名真的有，也真的約滿了。

By Lydia
at 2011-12-22T23:03

35個客人真的有只是11點開放預約 10:23就全曰滿了是哪招

By Frederica
at 2011-12-27T13:49

而且為什麼要刪除第一篇文章可以解釋一下嗎?

By Isla
at 2011-12-29T20:22

而且還在hairdo板假裝自己是顧客好歹有誠意點換個帳號po

By Oscar
at 2011-12-30T03:50

By William
at 2012-01-01T22:40

不是有人10:10打去,店員說2分鐘前滿了XDDDDDD

By Harry
at 2012-01-05T03:58

By Ula
at 2012-01-07T21:33

應該是3分就約滿囉版友23分打20分鐘前約滿喔 3分鐘35人~"~

By Anthony
at 2012-01-12T04:21

我換算的是第一PO的K板友不過好像大家被打槍約滿的時間都不
一樣

By James
at 2012-01-14T08:52

所以其實是員工自己預約嗎?哈哈

By Skylar Davis
at 2012-01-18T09:24

不好意思，因人員疏失導致提前預約額滿。

By Gary
at 2012-01-22T11:30

嗯可能他沒規定一通電話可以約幾個所以....

By Skylar Davis
at 2012-01-27T05:16

真的有35個免費的客人嗎? 請證明

By Queena
at 2012-01-27T15:27

沒誠意的髮廊台北市這麼多髮廊看你們能撐多久

By Zora
at 2012-02-01T07:26

所以多開放24個名額預約。

By Caroline
at 2012-02-02T13:05

應該轉去hairdo版讓更多人知道!

By Elizabeth
at 2012-02-07T01:27

By Emily
at 2012-02-11T10:37

你們根本在玩弄顧客!!!開放24名是施恩惠很大嗎?人無誠

By Ophelia
at 2012-02-16T03:52

信可言，還有什麼值得繼續相信你們?活動這樣的辦的喔?

By William
at 2012-02-16T11:46

bye

By Hedy
at 2012-02-19T08:29

搞網路行銷，搞到反效果。不管是疏忽還是取巧所致，都要檢討

By Kristin
at 2012-02-24T03:02

bye
轉出會有觸犯版規8的問題

By Rachel
at 2012-02-25T09:55

前天晚上師大公園那邊有貴店的活動，那些剪髮model該不會

By Ethan
at 2012-02-27T05:15

也算在名額內吧? 那天可是15號唷!

By Anonymous
at 2012-03-01T09:41

By Olive
at 2012-03-02T09:07

還來喔!~又想騙ㄧ次嗎?反正還是有人會傻傻的上當唉...

By Elizabeth
at 2012-03-04T22:58

不得不給"2" 我打過去的時候是男生接的旁邊有一個女

By Emma
at 2012-03-07T11:07

生也在對電話說不好意思我們約滿囉!就算是兩支電話好了

By Necoo
at 2012-03-09T23:34

但是照版友給的時間推算的時間也是在10:05就滿了好扯

By Frederic
at 2012-03-10T21:53

有辦法請證明今天約的35人隨便三四個都好
不然根本是玩弄大眾然後想要事後補救麻哈哈

By Aaliyah
at 2012-03-13T07:37

真的要抵制

By Daph Bay
at 2012-03-18T05:43

好瞎...害人家期待一下

By Brianna
at 2012-03-19T07:54

噓你們不老實!

By Emma
at 2012-03-22T13:14

頭噓就送給你了，不誠信的店，拒絕消費！

By Jessica
at 2012-03-25T03:27

不享免費幫人染燙就不要裝大方這下最重要的信譽都沒了

By Kyle
at 2012-03-28T07:12

By Tom
at 2012-04-01T00:33

騙人不實

By Elizabeth
at 2012-04-05T04:52

沒預約到沒關係,但騙人就不好了~

By Odelette
at 2012-04-09T01:14

不得不噓～

By Megan
at 2012-04-11T09:33

如果下一波的恩賜名額也是瞬間額滿會更有趣

By Joseph
at 2012-04-13T15:03

............

By Elizabeth
at 2012-04-17T03:27

上班還拚命重撥的我不得不噓

By Todd Johnson
at 2012-04-20T13:38

補償咧..就這樣..

By Joseph
at 2012-04-21T19:33

沒信用的店,不過很多店都這樣,所以看到這類好康,我都看看就
算,反正真的也沒幾家

By Lucy
at 2012-04-24T07:33

拍謝,剛好住附近,會幫貴店宣傳這種好康

By Lauren
at 2012-04-27T10:18

By Skylar DavisLinda
at 2012-04-28T20:18

我怎麼覺得連說明都不實說法破綻連連這家店黑了

By Hardy
at 2012-05-02T23:26

我記起來這間店囉！！以後只會有不實這個印象了

By Skylar DavisLinda
at 2012-05-04T02:48

...

By Charlotte
at 2012-05-05T01:59

上面還有人說10:05打電話去確認是不是11點開始約還說對

By Gilbert
at 2012-05-07T10:16

..........................

By Hamiltion
at 2012-05-08T12:18

黑

By Jack
at 2012-05-09T01:11

爛

By Quintina
at 2012-05-09T07:11

我怎會推到..補噓

By Blanche
at 2012-05-09T11:54

無信不力。有黑店版說!

By Leila
at 2012-05-13T06:14

手法很爛

By Blanche
at 2012-05-16T01:03

立 (更正)

By Liam
at 2012-05-16T18:23

真的很沒誠意...

By Carolina Franco
at 2012-05-17T17:01

沒誠意...

By Ethan
at 2012-05-21T12:29

FB的回應：http://ppt.cc/k5qL

By Michael
at 2012-05-21T19:16

嗯哼

By Emily
at 2012-05-24T13:07

噓死剛好

By Frederic
at 2012-05-26T09:37

FB:"因為當天的確約了20位免費燙染的客戶在2店免費服務"

By Audriana
at 2012-05-30T22:58

怎麼又變成20位....

By Skylar Davis
at 2012-06-01T08:57

By Linda
at 2012-06-03T02:01

第一虛現給這篇!

By Frederica
at 2012-06-04T00:44

樓上補血了 :)

By Zanna
at 2012-06-06T01:58

FB "我們已經麻煩預約到的人幫忙我們澄清~如果您堅持這

By Odelette
at 2012-06-10T08:29

麼想我們也不知道該怎麼彌補過失" in FB 嘖嘖

By Charlie
at 2012-06-12T01:33

事後處理很重要呀這店家處理的很糟

By Robert
at 2012-06-15T21:52

我剛才有打電話詢問明天預約的確切時間，店員雖然很客

By Delia
at 2012-06-16T08:47

氣，但他好像還是在狀況外的感覺耶...

By Franklin
at 2012-06-18T06:31

科科..

By Edith
at 2012-06-18T16:52

幫忙噓抵制

By Zenobia
at 2012-06-23T08:02

KO JI MAR~

By Quanna
at 2012-06-26T08:38

好爛...

By Hazel
at 2012-06-30T07:52

爛手法~只好抵制了!!!!

By Lydia
at 2012-07-01T05:09

我今天有約到耶0.0 是十點一到馬上打進去的,約了兩位
不過當初也是在板上看到十一點才開放,因為不太放心昨天又

By Daniel
at 2012-07-04T09:49

好爛越解釋只會讓人更反感

By Charlotte
at 2012-07-05T13:07

打去問了一次說是開始營業就開始接受預約
應該就溝通出問題吧@@

By Margaret
at 2012-07-06T09:26

By Margaret
at 2012-07-10T15:14

出面說清楚阿在hairdo板裝顧客打廣告是怎樣一回事

By Oscar
at 2012-07-13T19:03

最討厭這種行為了

By Faithe
at 2012-07-15T17:22

各方說法矛盾不一,開幕重要活動都不用開全員店務會議討論?

By Erin
at 2012-07-17T10:56

我10點5分打電話去問就說沒了跟本就是沒有名額吧

By Kumar
at 2012-07-21T00:21

真的很誇張...我十點半就打進去了說..跟我說額滿了

By Victoria
at 2012-07-22T22:39

噓爆你

By Ula
at 2012-07-27T00:58

2沒壞 >口<

By George
at 2012-07-28T23:11

載噓~~~~

By Irma
at 2012-07-29T15:42

如果不想再落人口舌建議你今天早上10:30的預約要現場全程

By Catherine
at 2012-08-02T14:11

錄影錄音必要時拿出來作證以取信於大家

By Blanche
at 2012-08-05T22:25

對了你店家卻假冒顧客欺騙鄉民這筆仗要怎麼算?
帳

By Emma
at 2012-08-07T17:09

KO JI MAR

By Edward Lewis
at 2012-08-12T02:11

在噓噓噓噓~~~~

By Lauren
at 2012-08-14T01:14

早就懷疑你跟hairdo在你樓下的不單純了= =...

By Michael
at 2012-08-15T13:01

樓上hairdo版主

By Eartha
at 2012-08-16T22:57

該帳號在harido被桶二十年了夭壽!!!
真是桶的好~~

By Caitlin
at 2012-08-17T16:05

其實我想給劣文但超過1週不能給

By Adele
at 2012-08-18T11:42

By Lucy
at 2012-08-22T11:03

到底是幾位啊原本寫35位FB的澄清文又寫20位??

By Anthony
at 2012-08-23T20:21

http://bit.ly/r3veTr

By David
at 2012-08-25T21:13

會噓到爆嗎

By Elizabeth
at 2012-08-29T02:36

我剛剛約到了～YAYA~我拿了兩隻電話準時輪流撥..第二位

By Agnes
at 2012-09-01T07:08

我也約到了，大概是3分鐘前:) 但我已經是23號了!

By Ida
at 2012-09-03T20:31

剛約到了~~是第10位!!! 也是兩支電話輪流撥~~

By Todd Johnson
at 2012-09-06T04:46

請問約到23號，剩下幾點的名額呀?(單純好奇^^)

By Sarah
at 2012-09-07T18:13

10/26,27預約,如何免費染燙時間在10/18

By Skylar DavisLinda
at 2012-09-09T09:50

我是約到26號禮拜三下午四點半的唷!

By Joseph
at 2012-09-09T13:15

有心彌補的店家就該支持(雖然我不太有機會去XD)

By Iris
at 2012-09-12T12:32

12萬分，能換錢嗎？

By Vanessa
at 2012-09-12T19:23

髮店其實不優惠~剪的優其實大家都會支持~但說謊後的結

By Joseph
at 2012-09-15T04:27

果~又想把形象改觀~又多編了一個謊讓版友抓包

By Elma
at 2012-09-16T00:56

我說真的~現在就算店裡改成100剪髮~我可能連去也不去

By Selena
at 2012-09-19T08:07

但以上都是我個人的意見和想法=>不供給其他人左右

By Margaret
at 2012-09-20T14:58

推現在就算店裡改成100剪髮~我可能連去也不去

By Cara
at 2012-09-22T15:30

By Aaliyah
at 2012-09-23T10:52

嘴巴上說不要的身體都會很誠實的

Lusso hair活動疏忽道歉說明 - 省錢

All Comments

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