HG購物網20點換哈根迷你杯電子禮券 - 省錢
By Kristin
at 2014-06-20T14:04
at 2014-06-20T14:04
Table of Contents
剛剛check過網站 5/27兌點 也確定在6/18被取消訂單
剛打去客服詢問 (客服專線打完直接按0轉客服人員)
客服也只是回覆:
1. 不好意思您沒符合資格
2. 五百個名額早就額滿,系統早已經滿額
3. 沒有開放"特例名額"給被取消的訂單,若有的話請提供對方"訂單編號"了解狀況
4. 系統主動取消客戶訂單"不用主動告知",退還點數時間7個工作天內
也告知客服活動只限"2014未在網站消費之舊會員",更保有截圖
若系統滿額早該關掉名額,為什麼比我晚訂的序號都收到了
而且,版友們誰會有事沒事提供自己資料或訂單序號給人查詢?
[客服也只是很官腔的回覆,根本沒法去做甚麼改變]
以上,浪費了我的時間和電話費
若有成功申訴的版友請跟大家分享一下吧
客服人員很辛苦 但這甚麼鳥活動(怒) (/‵Д′)/~ ╧╧
--
剛打去客服詢問 (客服專線打完直接按0轉客服人員)
客服也只是回覆:
1. 不好意思您沒符合資格
2. 五百個名額早就額滿,系統早已經滿額
3. 沒有開放"特例名額"給被取消的訂單,若有的話請提供對方"訂單編號"了解狀況
4. 系統主動取消客戶訂單"不用主動告知",退還點數時間7個工作天內
也告知客服活動只限"2014未在網站消費之舊會員",更保有截圖
若系統滿額早該關掉名額,為什麼比我晚訂的序號都收到了
而且,版友們誰會有事沒事提供自己資料或訂單序號給人查詢?
[客服也只是很官腔的回覆,根本沒法去做甚麼改變]
以上,浪費了我的時間和電話費
若有成功申訴的版友請跟大家分享一下吧
客服人員很辛苦 但這甚麼鳥活動(怒) (/‵Д′)/~ ╧╧
--
Tags:
省錢
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