5/28在台北美加考場的 - 英檢

感謝這位板大的熱血建議和投書
我剛打去美加
她們說要等星期一ETS上班才會通知我們後續處理
我問她們 她們說應該無法退費只能改期
我也告訴她們場次有限制名額的困擾
但她也無法作主

我本來也是想等到星期一
然後可能改報6/11 or 6/19
其實也不確定會不會來的及報名?

想請問一下
如果加開考場會是新題嗎?
雖然也是不滿ETS的處理態度
但我還是想報舊題的場次......
還是謝謝你為我們發出正義之聲!!!


※ 引述《jacklin3026 (BWV 538)》之銘言：
: 我寫了一封信要向ET$抱怨那天的狀況，並要求它盡快重開新考試，希望諸位受害者們也
: 能幫忙複製貼上寄過去ETS或托福相關的客服信箱。我看之前類似的狀況有時候它們很被
: 動。會吵的孩子有糖吃，給它抱怨並說我們考慮採取法律行動會讓它們比較積極處理
: 。希望大家盡量幫忙爭取自己應有的權益。
: My name is ___. My registration number is ___. I took the TOEFL_ibt test on
: May 28th in Merica Group, Taipei, Taiwan. However, there was a power outage
: during the test. None of us could finish our tests that day.
: I am not blaming ETS and Prometric test center for the power outrage. But I
: do want to complain about ETS and Prometric test center’s inability to deal
: with the problem and to minimize the chance of this happening. Their
: negligence caused serious economical and other damages to all the test
: takers. My humble request is that ETS and Prometric test center open a new
: test for affected test takers in the nearest date, as soon as possible.Together
: with other test takers, I am considering take legal actions in order to claim
: our damages resulting from reschedule if ETS and Prometric test center cannot
: give us a satisfying solution as to our reschedule dates.
: (1.)Our complaint : What makes me really dissatisfied is how ETS and
: Prometric test center respond to this problem. There was no one to handle the
: problem immediately. The staff at the test center there said that reschedule
: and the possibility of resuming the test have to be decided by ETS and
: Prometric test center. And ETS Asia said that they do not have the
: authorities to determine this, and all have to wait ETS United States, which
: are OFF in weekend. So the staff in “Certified” Test Administration Sites,
: Prometric test center, and ETS simply shirk responsibilities and the problem
: remained unresolved in all these bureaucracies. The fact that ETS and
: Prometric test center put all of the TOEFL_ibt tests on weekends, and that
: there no one in ETS to deal with this kind of emergencies on the weekends,
: indicate ETS’s inability to solve problems happening during tests.
: Also, this incidence seems to indicate that there are problems with their
: qualification criteria of the so-called "Certified” Test Administration
: Site. It is doubtful whether they really take the stability of power supply
: as a part of the qualification criteria. If they do not, then this shows that
: the qualification criteria are simply inadequate. Even if they do, this power
: shortage incidence still indicates that ETS and Prometric test center cannot
: make sure that their "Certified” Test Administration Sites indeed meet the
: qualification criteria.
: (2.)Our claim : The negligence of ETS and Prometric test center (including 1.
: their inability to respond to and deal with emergencies during test, and 2.
: problems of the criteria of “Certified” Test Administration Site and their
: implementation,) negatively affected all test takers. We cannot resume our test
: on the same day, nor could we reschedule our test to the next day
: immediately. We have to wait ETS to call us until the next week. However, by
: then it would be all too late. Even if we could reschedule the test, some of
: us still would not meet our graduate requirements and graduate in time, some
: lose their potential jobs, and some could not apply to our school in time.
: As a test taker greatly damaged by the negligence of ETS and Prometric test
: center, my humble request is that ETS and Prometric test center open a whole
: new test for affected test takers in the nearest date, as soon as possible,
: since (a.) some test takers can ONLY take test on this weekend or recently,
: and the reschedule to a much later date would cause serious economical and
: other damages to them, and (b.) many of the designated dates and test centers
: have already been registered by others, and (c.) there are few test days in
: June and July. If ETS and Prometric test center cannot give us a satisfying
: solution as to our reschedule dates, then legal actions might be taken in
: order to claim our damages that result from reschedule.

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